Clinical Support Staff - Front Office

Overview

Be the heart of compassionate care in a patient care support role with us! In this vital role, you'll provide essential assistance and comfort to patients, ensuring they receive the best possible experience during their healthcare journey. If youre dedicated, empathetic, and ready to make a positive impact on patients' lives, we encourage you to apply today and become a crucial part of our caring team!

At Doctors Medical Center of Modesto, we understand that our greatest asset is our dedicated team of professionals. That's why we offer more than a job - we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note: Eligibility for benefits may vary by location and is determined by employment status

Job Summary

Job Type: Full Time

Job Shift: Days

Holiday Rotation:

Department: Valley Heart Institute

Reporting to Admitting Management/Clinic Director, the Clinical Support I Representative must be able to work independently as well as with resources of supervision and management. This position is responsible for the pre-registration of patients into the facility, including but not limited to the Clinic. The position is responsible for answering and distributing calls/messages, scheduling patients and verifying current patient demographics. The position has the responsibility to provide excellent service to patients, their families, physician office staff, hospital personnel and related outside agencies.

Qualifications

Minimum Experience/Skills:

• 1 year in an acute care admitting/front office environment, urgent care, clinic, medical group, or physician's office, medical terminology, excellent communication and organizational skills, 10-key, Keyboard/Typing - 35wpm, bilingual Preferred.

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Organization Description

Doctors Medical Center (DMC), part of the Central Valley Doctors Health System, is the largest full-care hospital between Stockton and Fresno, and from the Sierras to the San Francisco Bay Area, with a 394-bed general acute care and a 67-bed inpatient psychiatric capacity. DMC is known for providing comprehensive inpatient, outpatient and emergency care. Doctors Medical Center offers a wide range of services including cardiology, neurosurgery, orthopedics, emergency and trauma services, minimally-invasive and robotic surgery, women and childrens services, medical/surgical, behavioral health, oncology and critical/intensive care. Join our team!

Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

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