Clinical Support Technician - University of North Carolina at Chapel Hill

Job Description

Description

• This posting is with The University of North Carolina at Chapel Hill. Interested applicants must submit their job application at https://unc.peopleadmin.com/postings/323968 to be considered for this position. Please do not select the "Apply Now" button at the top or bottom of this page.*

Please see Special Instructions for more details.

The individual assuming this position must possess current Nurse Aide certification and be in good standing through the NC Department of Health & Human Services Nurse's Aide Registry. Basic Life Support (BLS) certification required.

Posting Information

Posting Information

DepartmentTraCS Institute - 429801Career AreaHealth Professional (Physician/Nurse/Other)Posting Open Date08/14/2026Application Deadline09/07/2026Position TypeTemporary Staff (SHRA)Position TitleClinical Support TechnicianPosition Number20078107Vacancy IDS027967Full-time/Part-timeFull-Time TemporaryHours per week40Work Schedule

30 - 40 hours/week, Day Shift, Monday to Friday, Early clinic closure on Fridays, No weekends or holidays.

Position LocationNorth Carolina, USHiring Range$21.04 - $25.49 per hourProposed Start Date10/05/2026Estimated Duration of Appointment6 months or longer

Position Information

Be a Tar Heel!

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks that include numerous retail and restaurant discounts, savings on local child care centers and special rates for performing arts events.

Primary Purpose of Organizational Unit

Our mission is to improve the health and well-being of North Carolinians and others whom we serve. We accomplish this by providing leadership and excellence in the interrelated areas of patient care, education and research.

Patient care: We promote health and provide superb clinical care while maintaining our strong tradition of reaching underserved populations and reducing health disparities across North Carolina and beyond.

Education: We prepare tomorrow`s healthcare professionals and biomedical researchers from all backgrounds by facilitating learning within innovative and integrated curricula and team-oriented interprofessional education to ensure a highly skilled workforce.

Research: We develop and support a rich array of outstanding health sciences research programs, centers and resources. We provide infrastructure and opportunities for collaboration among disciplines throughout and beyond our university to support outstanding research. We foster programs in the areas of basic, translational, mechanistic and population research.

Position Summary

The NC TraCS Institute seeks a Clinical Support Technician (CST) to support clinical research activities within the Clinical and Translational Research Center (CTRC), the largest clinical research support unit serving the University of North Carolina at Chapel Hill. The CTRC provides outpatient research services for a diverse portfolio of clinical trials involving adult and pediatric participants, healthy volunteers, and investigators from the School of Medicine as well as other schools and disciplines across the University.

The primary purpose of this position is to provide clinical, administrative, and operational support for research participants and study teams in an ambulatory research setting. The CST delivers patient care services to research participants while ensuring adherence to research protocols, regulatory requirements, and CTRC standards for safety, quality, and participant-centered care.

Responsibilities include performing clinical procedures such as obtaining and documenting vital signs, height and weight measurements, point-of-care testing, electrocardiograms (ECGs), specimen collection, processing and handling, and assisting with participant care activities as directed by licensed providers and nursing staff. The CST also supports front office operations, including participant scheduling, reception, visitor assistance, telephone management, and administrative coordination.

In addition, the CST maintains unit readiness through inventory management, supply ordering and restocking, equipment monitoring, workspace preparation and maintenance, and support for onboarding and orientation activities. The position plays a vital role in ensuring efficient study operations, high-quality research data collection, and an exceptional experience for research participants.

Minimum Education and Experience Requirements

Demonstrated possession of the competencies necessary to perform the work. Some positions may require registration as a Nurse Aide by the North Carolina Board of Nursing or certification through the American Association of Medical Assistants (AAMA.)

Management Preferences

• Experience working with pediatric patients in a clinical setting, preferably with children from newborn through 6 years of age
• Related nursing assistant experience or experience working in a clinical research environment
• Ability to work professionally, effectively, and diplomatically with a variety of individuals
• Ability to successfully balance multiple competing priorities
• Strong computer skills with experience with Epic (electronic medical record)

Special Physical/Mental Requirements

• Ability to sit and work at a computer for extended periods of time with or without reasonable accommodation.
• Ability to move up to 30 pounds and transport participants in a wheelchair with or without reasonable accommodation.
• Ability to travel throughout the UNC Medical Center, the Clinical and Translational Research Center, and other University locations with or without reasonable accommodation.

Campus Security Authority Responsibilities

Not Applicable.

Special Instructions

The individual assuming this position must possess current Nurse Aide certification and be in good standing through the NC Department of Health & Human Services Nurse's Aide Registry. Basic Life Support (BLS) certification required.

Quick Linkhttps://unc.peopleadmin.com/postings/323968Temporary Employment Policies

Temporary Employment Policies

Posting Contact Information

Office of Human Resources Contact Information

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to [email protected]

Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.

Equal Opportunity Employer Statement

The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.

Optional and Required Documents

Required Documents

• Curriculum Vitae / Resume
• Cover Letter
• Certification/licenses
• List of References

Optional Documents

Supplemental Questions

Required fields are indicated with an asterisk (*).

• • Do you possess a current Nurse Aid Certification in good standing through the NC Department of Health & Human Services Nurse's Aide Registry?

• Yes

• No

• • Do you have prior experience providing clinical care to pediatric patients in a healthcare setting? If yes, please describe your experience, including the age range of the patients you have cared for.

(Open Ended Question)

• • Please describe your prior customer service experience, including your experience interacting with patients, families, and healthcare personnel.

(Open Ended Question)

• • Please describe your experience using computer applications and standard office technology. Include your experience with email, Microsoft Word, electronic medical records, and/or ordering supplies.

(Open Ended Question)

• • Please describe your experience working in a healthcare or clinical research setting, including any experience working as a nursing assistant at UNC Health.

(Open Ended Question)

• This posting is with The University of North Carolina at Chapel Hill. Interested applicants must submit their job application at https://unc.peopleadmin.com/postings/323968 to be considered for this position. Please do not select the "Apply Now" button at the top or bottom of this page.*