Behavioral Health, Case Management, Certified Coding Specialist (CCS), Clinical Medicine, Clinical Monitoring, Clinical Practices/Protocols, Clinical Study Publications, Coaching, Communication Skills, Community Health, Community Programs, Customer Support/Service, Dental Insurance, Discharge Plans, Driver's License, Employee Assistance Plan, Healthcare, Insurance, Interpersonal Skills, Licensed Marriage and Family Therapist (LMFT), Licensed Mental Health Counselor (LMHC), Microsoft Office, Organizational Skills, Patient Care, Psychiatry and Mental Health, Psychology, QoS (Quality of Service), Risk Analysis, Risk Management, Social Work, Team Lead/Manager, Travel Planning, Treatment Plan, Vision Plan
Clinical Team Manager - Community Crisis Stabilization
Behavioral Health Services
Upton, MA
- ID: 12182-709
- Full-Time/Regular
Riverside Community Care
Love what you do!
Clinical Team Manager - Community Crisis Stabilization
The Community Crisis Stabilization (CCS) program provides short-term, staff-secure, safe, and structured crisis stabilization and treatment services 24 hours per day, 7 days per week, and 365 days per year (24/7/365) for adults ages 18 and older. CCS is a community-based program that serves as a clinically necessary, less-restrictive alternative to inpatient psychiatric hospitalization.
In collaboration with the Director of Stabilization Services, the Clinical Team Manager (CTM) is responsible for clinical oversight and quality of services within the program, including individual and group therapy, case management, and peer support.
In this vital role, the Clinical Team Manager:
- directly supervises clinicians, clinical interns, counselors, and peer support staff
- creates the weekly milieu programming/schedule, ensuring that groups and activities are clinically relevant to the persons served
- develops and supports the implementation of psychoeducational and therapeutic groups
- leads clinical discussions in daily interdisciplinary rounds
- will be the lead coordinator between CCS and the Community Behavioral Health Center (CBHC) Component and other key stakeholders and collateral contacts with CCS
- holds a caseload and therefore must also perform key clinical duties for their caseload including conducting comprehensive assessments inclusive of the use of standardized assessment tools for suicide risk, brief crisis counseling, individualized risk management/safety planning, psychoeducation, discharge planning, and care coordination
- provides direct clinical services to clients in the CCS (individual and group treatment, family meetings, treatment team meetings)
- completes clinical documentation (intakes, treatment plans, discharge summaries)
- conducts concurrent reviews with insurance companies, case management and discharge planning
- provides clinical guidance and consultation to Milieu counselors, LPNs and Certified Peer Specialists/Recovery Coaches
Schedule: Full-Time 40 hours per week; Monday - Friday 9 a.m. - 5 p.m.
Pay Rate:
- $40.80/hour with independent licensure (LICSW/LMHC/LMFT)
Why You''ll Love Riverside
We make a true difference in people's lives through rewarding work. Most of our jobs come with great benefits - including healthcare, numerous professional development opportunities, and generous time off - all in a respectful and inclusive environment, perhaps why Riverside was named a Boston Globe Top Workplace and a best-in-state employer by Forbes.
Benefits include:
- Comprehensive, high-quality health, dental, and vision insurance options
- Flexible Spending Accounts - both medical and dependent care
- Eleven paid holidays
- Separate accruals for vacation (increases with tenure), personal, and sick time
- Tax-deferred 403(b) retirement savings plan with employer match
- Employee Assistance Plan / Travel Assistance Plan
- Employee bonus for referrals resulting in hiring
- Discounts to movie theaters, sporting, and entertainment events
- Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner's fee
Learn more about our benefits and culture:
Our Benefits
Our Culture
Hear what employees think about working for Riverside!
Required Skills
- Excellent communication, interpersonal and organizational skills required
- Intermediate computer fluency including Microsoft Office required
- Valid driver's license and regular access to a reliable vehicle
Required Experience
- Master''s degree in social work, psychology, or related clinical human services degree
- Independent Licensure (LICSW, LMHC, or LMFT)
- At least 3 years' experience in a multi-disciplinary behavioral health setting, including mental health, substance use, and/or co-occurring clients and treatment strategies
- Experience in an acute setting (e.g. CCS, inpatient, MCI/Crisis) strongly preferred
Riverside Community Care is dedicated to respect, integrity and engagement of all individuals. We are committed to building an inclusive and culturally competent organization and we value the richness of having a diverse applicant pool. As an employer committed to equal opportunity, all qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, marital status, sexual orientation, military status, national origin, disability, or any other characteristic as established by law.