Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as an Workflow Analyst, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.
You Will:
Observe existing workflow, document findings and recommend solutions to management to meet Company goals
Proactively identify opportunities for process improvement and optimization.
Partner with onsite management in order to review and implement new workflows, policies, and processes that promote
efficiency and increase system functionality
Maintain accurate records and documentation of workflow activities, to include changes, recommendations and resolutions that were during site visit
Participate in and/or lead various projects as identified by the Strategic Initiatives Project Manager; projects may have an impact on a single site or be companywide.
Participate in training staff on newly established and existing workflows
Support and work closely with Clinical Operations Team, Regional and Site Operations Management, to include Northern CA and East Coast Operations as needed.
Ensure exceptional customer service by promptly responding to inquiries, providing assistance and recommending solutions to meet the needs of the center.
If You Are:
Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations.
You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues.
You have a structured work-approach, understand complex problems are and you are able to prioritize work in a fast-paced environment.
To Ensure Success in This Role, You Must Have:
Proven experience in workflow coordination and/or administrative support
Previous experience in a site and/or scheduling is preferred
Working knowledge of Microsoft Office products
Strong time management skills and the ability to prioritize and meet competing deadlines
Self-motivated and proven ability to work both independently or effectively as a team with a variety of healthcare specialist
Requires strong communication, analytical, problem-solving and presentation skills
We Offer:
Comprehensive Medical, Dental and Vision coverages.
Health Savings Accounts with employer funding.
Wellness dollars
401(k) Employer Match
Free services at any of our imaging centers for you and your immediate family.