CLM/CPQ Business Systems Analyst (BSA) & Test Lead | W2 Only.

Client is seeking an onsite CLM/CPQ Business Systems Analyst (BSA) & Test Lead to join the core project team. The resource will work closely with the Client Enterprise Architect, Program Manager, Salesforce Team, and business stakeholders while partnering with Deloitte as the implementation SI. Responsibilities include requirements management, fit-gap analysis, end-to-end business process validation, Salesforce/PROS CPQ/Conga CLM integration coordination, SIT/UAT leadership, defect management, business readiness support, and ensuring Client business requirements are successfully delivered through the implementation lifecycle. This is an Client-side functional leadership and testing governance role rather than a hands-on development or configuration role.

 

Key Responsibilities

Business Analysis & Requirements Management

Participate workshops with business stakeholders.
Document business processes, use cases, user stories, and acceptance criteria.
Perform fit-gap analysis between business requirements and proposed PROS CPQ/Conga CLM capabilities.
Support process harmonization and standardization across business units.
Maintain requirements traceability from design through deployment.
Partner with Client Architect and Deloitte to validate solution alignment with business objectives.
 

CPQ & CLM Functional Ownership

Act as Client's functional lead for:

PROS CPQ

Quote creation and maintenance
Product configuration
Pricing and discount management
Approval workflows
Quote generation
Sales process alignment
Conga CLM

Contract request and initiation processes
Contract generation workflows
Approval routing
Contract lifecycle management processes
CPQ-to-CLM handoff validation
Salesforce

Opportunity-to-Quote process alignment
Customer and account data relationships
User experience and process integration
Salesforce dependency management
 

Integration & Data Coordination

Collaborate with Abbott Architect and technical teams to ensure alignment across:

PROS CPQ
Salesforce Platform
Conga CLM
SAP ERP
Middleware
Enterprise Reporting & Data Lake
Responsibilities include:

Reviewing integration requirements
Validating end-to-end business process flows
Supporting integration testing activities
Identifying upstream/downstream process impacts
Assisting with defect triage and root-cause analysis
 

Test Lead Responsibilities

Test Strategy & Planning

Develop and maintain overall testing strategy.
Define SIT, UAT, Regression, and Go-Live validation plans.
Establish testing governance and entry/exit criteria.
Coordinate testing activities across business and technical teams.
Test Case Development

Create and review:
Test scenarios
Test scripts
Test data requirements
Business process validation scripts
Ensure coverage across:
Salesforce
PROS CPQ
Conga CLM
SAP integrations
Test Execution Management

Coordinate SIT and UAT execution.
Facilitate daily defect triage meetings.
Track defect lifecycle through resolution.
Manage testing metrics and status reporting.
Escalate risks, blockers, and critical defects.
Business Readiness

Support business validation and signoff.
Drive deployment readiness assessments.
Coordinate cutover and hypercare validation activities.
Ensure business stakeholders are prepared for solution adoption.
 

Stakeholder Management

The resource will regularly engage with:

Client Program Manager
Client Enterprise Architect
Business Process Owners
Salesforce Team
Conga CLM Team
SAP Team
Deloitte Project Team
PROS Product Team
 

Required Qualifications

Experience

7+ years of Business Systems Analysis experience.
3+ years supporting CPQ and/or CLM implementations.
Experience leading UAT and end-to-end testing programs.
Experience working with System Integrators.
Experience in large enterprise transformation programs.
Functional Skills

Quote-to-Cash (QTC)
Configure Price Quote (CPQ)
Contract Lifecycle Management (CLM)
Sales Operations
Pricing and Approval Processes
Requirements Management
Business Process Modeling
Technical Knowledge

Salesforce Platform
Conga CLM
PROS CPQ (preferred)
SAP integration concepts
API / Integration fundamentals
Data migration and validation
Preferred Industry Experience

Healthcare
Medical Devices
Life Sciences