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Close Support Technician II

VTG

Reston, Virginia

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JOB DETAILS
SKILLS
Computer Science, Customer/Client Research, Desktop Hardware, Identify Issues, Information Technology & Information Systems, Internet Security, Local Area Network (LAN), Military, Printers, Problem Solving Skills, Software Installation, Software Upgrades, Systems Administration/Management, User Account Administration
LOCATION
Reston, Virginia
POSTED
30+ days ago
Overview:

VTG is seeking a Close Support Technician II who is responsible for providing in-depth support and problem resolution for Information Technology products, access administration, and/or applications.

 

Responsibilities:
  • Interacts with users to troubleshoot and resolve hardware, software and performance problems for customers using LANs, PCs and printers.
  • Analyzes and levies customer requirements to the appropriate technical business unit, and may serve on teams installing software upgrades.
Qualifications:

  • Bachelor’s degree in Computer Science or a related technical field (equivalent military training may be considered)

  • 3 years of relevant experience in cybersecurity, network exploitation, or related fields.
  • Demonstrated ability to identify and resolve technical problems, and strong troubleshooting skills.
  • Thorough knowledge of standard desktop hardware and software
  • Demonstrated knowledge of server administration, maintenance, and user account management

  • An active TS/SCI clearance with polygraph

About the Company

V

VTG

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