Closing Front of House Team Member (Evening/Night Shift)

• Chick-fil-A Careers
• 5580 Wren Street
• Closing Front of House Team Member (Evening/Night Shift)

Closing Front of House Team Member (Evening/Night Shift)

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Full-timePart-time

At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. As a Closing Front of House Team Member, you will welcome & greet guests, take and prepare customer orders in either the front counter or drive-thru, maintain cleanliness in the counter and dining room, observe health and sanitation guidelines, and ensure each guest leaves with a smile! We are looking for friendly, enthusiastic people who enjoy serving customers. We will teach you everything else you need to know! Successful Team Members will conduct themselves in a positive attitude and truthful character demonstrating 2nd mile service to every guest who visits our restaurant.

• Please note that this is a closing position, and requires closing shift availability up until 11pm*

Position Type:

Full-time and Part-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Front of House Team Member Responsibilities:

• Key positions required of position: Outside Order taking, Dining room Host/Hostess, Outside meal delivery, Drive-thru order taking, food and drink assembly.
• Understand all tenets of Second Mile Service (2MS), Operational Excellence (OE) and Creating Emotional Connections (EC).
• Execute FIFO (First In, First Out) model is being followed.
• Protect the customer experience by ensuring packaging, food presentation and quality is top level.
• Learn and execute closer responsibilities.
• Appropriately handle all customer issues and play a positive role in customer recovery.
• Understands food safety and quality excellence.
• Show up on time, have a great attitude and work hard for your entire shift.
• Constantly improve yourself by finding ways to do your work better and faster.
• Be responsible to fill your shift if you are not able work.
• Ensure your appearance is in compliance with the Team Member Handbook and Food Safety Guidelines.
• Be a team player.
• Assist in keeping the store clean, hygienic, and tidy, at all times.
• Stay up to date with yearly certifications and trainings.
• Uphold operators vision and mission for store in daily operations.
• Display good stewardship and a sense of ownership for the business.
• Invests in Chick-fil-A culture with willingness to grow and positive attitude.
• Keep up to date with current promotions and new products.
• Uphold all Pathway procedures and restaurant policies.

Qualifications and Requirements:

• Must be able to work closing shifts up until 11pm
• Must be eligible to work in the United States
• Must have a source of reliable transportation
• Ability to handle all equipment, pans, pots, navigating shelving both high and low
• Reading, writing, and basic math and verbal communication skills required
• Works in hot, noisy and fast paced environment
• Mobility required during shifts
• Must work well under pressure
• Must be able to respond to changes or edits to orders quickly and efficiently
• Consistency and reliability
• Cheerful and positive attitude
• Loves serving and helping others
• Customer service oriented
• Strong interpersonal skills
• Detail-oriented
• Able to multi-task
• Works well independently and in a team environment
• Be willing and able to work a flexible schedule
• Have the ability to lift and carry 5-20 lbs on a regular basis
• Have the ability to stand for long periods of time

Chick-fil-A - 5580 Wren Street

Cumming, Georgia, 30040

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This job posting is for an opportunity at a Chick-fil-A Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator's restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.