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Closing Manager

Nino Salvaggio International Marketplace

St. Clair Shores, MI

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JOB DETAILS
SKILLS
Administrative Skills, Billing, Business Writing, Communication Skills, Corporate Policies, Customer Service Management, Customer Support/Service, Dental Insurance, Detail Oriented, Financial Reporting, Financial Transactions, Follow Through, Food Services, Health Insurance, High School Diploma, Interpersonal Skills, Inventory Management, Inventory Reports, Life Insurance, Lift/Move 25 Pounds, Lift/Move 50 Pounds, Merchandising, Operations, Operations Management, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Product Pricing, Quality Metrics, Reimbursement, Reporting Skills, Retail Management, Return on Investment (ROI), Return on Sales (ROS), Sales, Sanitation, Shipping/Receiving, Staff Corrective Action, Store Closing, Strategic Planning, Team Lead/Manager, Vision Plan
LOCATION
St. Clair Shores, MI
POSTED
2 days ago
Benefits:
  • 401(k) matching
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Paid time off
  • Vision insurance

Nino Salvaggio is currently looking for a Closing Manager for our St Clair Shores location.


RESPONSIBILITIES:


  • Assist the General Manager in daily operations of the store as well as overall strategic planning.
  • Effectively direct and supervise all functions and activities of the store personnel in order to achieve the sales, profit and labor goals established for the store.
  • Properly ensures that the entire building is properly secured during and after business hours (i.e. safe is properly secured, receiving area and back and side doors are secured at the end of the business day, doors and windows are properly secured at close, that the alarm is properly set, that the building is properly inspected prior to close/leaving the store, etc.).
  • Responsible for the overall operation of the store in the absence of the General Manager/AGM.
  • Assist the GM, AGM(s) and department managers with the interviewing, hiring, training and evaluating a productive team of associates through supervision, delegation and appropriate rewards, evaluations and discipline.
  • Assists departments with any tasks that are needed to be completed.
  • Closes the store properly following all store guidelines paying attention to details.  (The store closes at 8pm.)
  • Assists, as needed with the administration of the orientation process for all new hires.
  • Assists GM/AGM with ensuring that all administrative responsibilities are handled properly.
  • Familiarize and work with all products carried in the store including being fully knowledgeable in the differences (in price, taste, preparation or use) between the many varieties and types of products offered in the store. Adhere to all quality standards.
  • Works with the GM and AGM and store management to ensure that all store merchandising plans and department goals and any and all other store planning is properly executed.
  • Follow approved procedures for receiving product, price marking and restocking cases to ensure quality protection, public image, accuracy and product rotation.
  • Check and verify department merchandise received to ensure that all items listed on vendor invoices are delivered per quality standards when necessary. 
  • Review any and all new products with the General Manager.
  • Order and maintain inventory control to ensure freshness, product quality and turnover for maximum sales and return-on-investment when necessary.
  • Maintain good communications in the store and throughout the organization. 
  • Greet customers and provide them with prompt and courteous service and/or assistance, per our company customer service standards.
  • Submit or ensure submission, as needed, of any and all required reports and surveys to the appropriate person, as needed, on time and accurately.
  • Run register if needed.                 
  • Ensure accuracy in the handling and reporting of all financial transactions.                                                                                                    
  • Personally follows all store and company policies, procedures and protocol 100% of the time and ensures that the staff of the store does the same.
  • Works with store personnel and HR and department managers to ensure that all safety, sanitation, shoplifting and orientation policies and procedures are being adhered to.
  • The ability to motivate store team (associates and management) to achieve company sales and customer service goals.
  • Demonstrate a pro-active approach to problem solving.
  • Lead by example.
  • Other duties as assigned.
QUALIFICATIONS:


  • High School diploma or G.E.D. required.
  • Two or more years of management experience in a multi-department setting required.
  • Previous Customer Service management experience required.
  • Food service Management Certification required.
  • Must have reliable transportation.
  • Ability to communicate both verbal and written sufficient to express an idea or thought.
  • Excellent knowledge of the products carried in the store.
  • Excellent organizational skills (detail oriented, goal oriented, follow through).
  • Great attitude (people skills, innovative, proactive).
  • Must be at least 18 years of age and demonstrate a strong knowledge of store operations.
  • Ability to handle sales transactions, tender correct change, verify vendor invoice charges and counts and complete required accounting reports including inventory, receiving and variations in cash or column totals.
  • Ensure excellent customer service.                                                                                                                                                                                                                              
  • Demonstrate excellent team building skills.
  • Excellent communication.
  • Ability to compose and write reports, business correspondence and procedure manuals including effective memos, employee corrective action notices and customer signs or sales suggestions, etc.
  • Must be able to stand and/or walk for 9 or more hour periods.
  • Must be able to regularly bend, lift and/or move 25 pounds.
  • Must be able to frequently bend, lift and/or move 50 pounds.
BENEFITS:


  • Health
  • Dental
  • Vision
  • Short term disability
  • Accident
  • Hospitalization
  • Critical illness
  • Life insurance
  • Flexible spending
  • Education reimbursement
  • 401K match
  • Employee discount
  • Company paid life insurance policy
  • Company paid LTD policy
If you are interested in this position, please follow the 2 step application process which includes a formal application after some initial questions.      

This position is an hourly position that averages 52 hours a week 6 days a week.   


EOE           

About the Company

N

Nino Salvaggio International Marketplace

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