Amazon Web Services (AWS), Best Practices, Budgeting, Business Continuity Planning (BCP), Business Operations, Career Development, Change Management, Channel Support, Cloud Applications, Cloud Architecture, Cloud Computing, Communication Skills, Computer Science, Configuration Management, Consulting, Continuous Improvement, Cost Control, Cost Reporting, Disaster Recovery, Documentation Standards, Enterprise Architecture, Federal Government, GCP (Good Clinical Practices), Government, Homeland Security, Hybrid Cloud, IT Service Management (ITSM), ITIL (IT Infrastructure Library), Incident Response, Information Technology & Information Systems, Internet Security, Leadership, Microsoft Windows Azure, Operational Support, Operations Management, Organizational Skills, Performance Analysis, Performance Management, Presentation/Verbal Skills, Process Improvement, Production Control, Production Support, Quality Assurance Methodology, Release Management/Engineering, Service Delivery, Service Level Agreement (SLA), TOGAF - The Open Group Architecture Framework, Team Lead/Manager, Team Player, Technical Leadership, Technical Support, Technical Writing, Testing, U.S. National Institute of Standards and Technology (NIST), United States Citizen, Writing Skills