Job Description
Description
Tyler Technologies is looking to hire a Cloud Automation Engineer to support their Corporate Cloud Services Team with a focus on security and compliance frameworks. In this role, you will focus on developing and optimizing cloud infrastructure, automate and improve operations and ensure scalability and security to our cloud environment. Qualified candidates will have cloud and automation expertise, and familiarity with common compliance frameworks.
Responsibilities
- Work with hosting and divisional resources to develop and implement automation around cloud-based infrastructure as a service.
- Work with business partners to design and implement new product solutions and processes for use in the cloud.
- Maintain compliance and provide evidence for audit standards.
- Maintain a written knowledgebase for the purposes of transferring knowledge to those who will be tasked with long term monitoring and maintenance of implemented clients/products/processes/solutions
- Provide incident and outage response in order to meet Tyler SLA's.
- Prepare and maintain documentation on operations tool sets and cross-train personnel on their use and maintenance.
- Follow industry best practices for change management process.
Qualifications
Bachelor's degree in Computer Science or related field, or comparable work experience.
7+ years of experience working in an Enterprise IT environment.
5+ years of system administration experience.
4+ years of practical Public Cloud (AWS, Azure, Google) hosting and deployment experience.
Extensive experience with the following technologies:
IAM administration
EC2, S3, EBS, ELB, SES, Route 53
AWS API Gateway, Step Functions, SQS, and Lambda
Cloud Formation, Terraform
Python, PowerShell, JSON, and Javascript Frameworks
Practical experience with architecting automation solutions
Working knowledge of common information security and privacy frameworks, such as FedRAMP, CJIS, ISO 27001, PCI-DSS, SSAE 18 SOC 2, HIPAA, CCPA, etc.
Excellent written and verbal communication and customer service skills.
Excellent problem-solving and analytical skills.
Demonstrated ability to independently troubleshoot and solve complex technical issues in a fast-paced environment.
Required to undergo and satisfactorily pass a fingerprint background check in accordance with CJIS requirements.
Numbers & Facts
| Location | Plano, TX |
| Industry | Accounting and Auditing Services |
| Company Size | 2,500 to 4,999 employees |
| Year Founded | 1966 |
About Company
Founded in 1966 and based in Plano, Texas, Tyler Technologies is the largest national provider of integrated software systems and information technology services exclusively focused on the public sector. Simply put — Tyler empowers people who serve the public.
We devote all of our time, energy and resources to help local governments and school districts become more efficient, accessible and responsive. At more than 11,000 local government offices in all 50 states, Canada, the Caribbean, the United Kingdom and other international locations, our clients can attest to our ability to fulfill this promise.
Tyler delivers an expansive portfolio of software and service solutions designed to automate mission-critical public sector operations, including:
State & Local Government Solutions
Working With Us
Working at Tyler means you are part of a vibrant community of professionals who care about their clients as much as they care about each other. We work closely, sharing knowledge and inspiring each other to learn and grow so that we can continually improve service to our clients. When you work at Tyler, you receive benefits that support your health and well-being. Our comprehensive offering was created to accommodate the diverse lifestyles of our staff.
Tyler Technologies is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender/sex, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws.
We devote all of our time, energy and resources to help local governments and school districts become more efficient, accessible and responsive. At more than 11,000 local government offices in all 50 states, Canada, the Caribbean, the United Kingdom and other international locations, our clients can attest to our ability to fulfill this promise.
Tyler delivers an expansive portfolio of software and service solutions designed to automate mission-critical public sector operations, including:
State & Local Government Solutions
- ERP | Financial
- Courts & Justice
- Appraisal & Tax
- Records & Documents
- Planning, Permitting & Licensing
- Public Safety
- Student Management
- Financial
Working With Us
Working at Tyler means you are part of a vibrant community of professionals who care about their clients as much as they care about each other. We work closely, sharing knowledge and inspiring each other to learn and grow so that we can continually improve service to our clients. When you work at Tyler, you receive benefits that support your health and well-being. Our comprehensive offering was created to accommodate the diverse lifestyles of our staff.
Tyler Technologies is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender/sex, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws.
Skills
- AWS Lambdaunmatched
- Amazon Web Services (AWS)unmatched
- Analysis Skillsunmatched
- Automationunmatched
- Automation Engineeringunmatched
- Best Practicesunmatched
- Change Managementunmatched
- Cloud Computingunmatched
- Computer Scienceunmatched
- Customer Support/Serviceunmatched
- Develop and Maintain Customersunmatched
- Documentationunmatched
- HIPAA (Health Insurance Portability and Accountability Act)unmatched
- ISO (International Organization for Standardization)unmatched
- Identify Issuesunmatched
- Incident Responseunmatched
- Information Technology & Information Systemsunmatched
- Information/Data Security (InfoSec)unmatched
- Infrastructure as a Service (IaaS)unmatched
- Knowledge Baseunmatched
- Maintain Complianceunmatched
- Operational Improvementunmatched
- PCI-DSSunmatched
- Presentation/Verbal Skillsunmatched
- Privacy Controlsunmatched
- Problem Solving Skillsunmatched
- Service Level Agreement (SLA)unmatched
- Simple Queue Service (SQS)unmatched
- Staff Trainingunmatched
- Systems Administration/Managementunmatched
- Writing Skillsunmatched
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