Analysis Skills, Business Growth, Business Plan, Cloud Computing, Computer Programming, Customer Relations, Customer Support/Service, Data Recovery, Disaster Recovery, Firewall Administration, Firewall Appliances, Firewalls, Identify Issues, Information/Data Security (InfoSec), Metrics, Microsoft Active Directory, Microsoft SQL Server, Mobile Applications, Network Software, Network System Hardware, Network Testing, Operating Systems, Operational Support, Organizational Skills, Private Cloud, Problem Solving Skills, Public Cloud, Risk Management, Scripting (Scripting Languages), Security Infrastructure, Software Engineering, Telecommunications, Time Tracking, VMWare
The Cloud Engineer will report to the Cloud Engineering Manager in the Technology Department. This role is responsible for the administration, maintenance, and support of the enterprise infrastructure for a dynamic, growing business. The environment spans private and public clouds, networks, firewalls, servers, operating systems, applications, mobile devices, process schedulers, telecommunications, and general databases. The CE will interface closely with the development teams, and client service teams to integrate, support, operate and provide infrastructure related to the Platform Architecture within Inspira. Working within a team environment, the CE participates directly in solution creation, providing hands-on support as well as operational support and training. This individual must be creative, client focused, solutions-driven, organized, and have the ability to thrive in a dynamic environment.
- Provide direct support and improve the day-to-day operations of hardware and operating systems, including Cloud Services:
o Evaluate system utilization, monitor response time, and provide primary support for detection and correction of operational problems.
o Coordinate and perform additions and changes to servers, network, operating systems and attached devices, including investigation, analysis, recommendation, configuration, installation and testing of new network hardware and software.
o Ensure servers, operating systems and network components are implemented and adhere to the information security policies and infrastructure standards.
o Utilize metrics and cloud native consumption-based services to improve cost efficiencies.
- Configure and Support Istio Service Mesh and Helm Chart Deployments
- Configure and Support firewalls and security appliances.
- Configure and Support the Disaster Recovery and Business Resumption Plan as it relates to the backup and restoration of the technology infrastructure.
o Ensure run books are updated on a regular basis.
- Maintain the VMware and Cloud virtual environments.
- Maintain the Microsoft Active Directory Domain
- Provide infrastructure problem resolution for various applications throughout the organization.
- Provide general SQL Server database troubleshooting and support.
- Utilize programming skills to design and develop programs or scripts for various repetitive functions.
- Performs all duties with a focus on goals of Inspira, which includes risk mitigation.
- Support inbound calls/emails, maintaining tickets within the issue tracking application related to Infrastructure Support
- Cross-train other team members to facilitate coverage.
- Other duties as assigned.
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Millennium Trust Company, LLC