CLOUD ENGINEER

Position Details

Position Information -------------------

Opportunity Type: CLASSIFIED EMPLOYMENT OPPORTUNITY Position Title: CLOUD ENGINEER Posting Number: S2616 Close First Review Date: 03292026 Department: ITSS - Information Technology Support Services Work Location: District Office Position Status: Full Time Salary Range: 141330 - 172437 Annual Salary Range 150 Classified Salary Schedule Fiscal Year 2025-2026. Starting placement is generally at Step 1.

Benefits Summary ----------------

In addition to the salary, this position qualifies for the choice of one of the Districts excellent Health Benefits and Welfare plans, which the premium cost is 100% paid by the District for the employee and their eligible dependents, and one health plan costing an estimated $60,000 for the District for fiscal year 2025-2026. We offer two medical plans:

• Anthem Blue Cross PPO
• Kaiser Permanente HMO

dental:

• Delta Dental PPO

vision:

• VSP Choice

life insurance for the employee:

• The Lincoln

life insurance for eligible dependents:

• The Lincoln

a long-term disability income protection plan:

• The Lincoln

an employee assistance plan:

• Anthem EAP

In addition, the District contributes an additional 26.81% of the employees salary towards an eligible employees pension CalPERS. Employees may also elect to participate in optional plans, including:

• Purchasing additional life insurance for themselves and their eligible dependents
• Enrolling in a medical transportation and/or dependent care Flexible Spending Accounts with the 4 monthly administrative fee paid by the District
• Setting pre-taxed dollars aside to supplement their pension in a 403(b) tax shelter annuity and/or a 457 deferred compensation plans

Classified employees also earn 10 to 22 days per year of vacation based on years of service and up to 12 sick leave days pro-rated for less than full-time positions. There are currently 20 paid holidays.

Position Description ----------------------

POSITION SUMMARY

The Cloud Engineer reports to the Executive Director Information Technology Services & Support at the District Office. The work schedule is 12 months per year, 40 hours per week, Monday - Friday, 8:00 a.m. - 5:00 p.m. This position is represented by CSEA, California School Employees Association, Chapter 363.

POSITION PURPOSE

Reporting to Executive Director ITSS or an assigned administrator, the Cloud Engineer is responsible for leading cloud migration initiatives and maintaining the Districts cloud infrastructure. The Cloud Engineer performs advanced senior technical duties as a professional staff member for the planning, implementation, maintenance, and ongoing management of the Districts Amazon Web Services (AWS) and Microsoft Azure platforms. This role focuses on ensuring the availability, performance, and security of cloud services while aligning cloud technologies with the Districts technical and business objectives. This position participates in various activities related to cloud platform information systems and provides cross-functional support and backup as assigned.

DISTINGUISHING CHARACTERISTICS -----------------------------

This position is a senior-level non-managerial professional fully functional in all aspects of the assigned field. Incumbents at this level serve as a senior technical resource providing advanced technical support, cloud systems analysis, and recommend solutions to assigned functional areas. The position involves collaboration with leadership, technical teams, and functional areas to design cloud solutions, optimize resources, and address service gaps through continuous improvement and innovation.

KEY DUTIES AND RESPONSIBILITIES -------------------------------

1. Collaborate with leadership to define and lead the migration of on-premises datacenters to Microsoft Azure or AWS cloud environments.
2. Develop solutions integrating AWS or Microsoft Azure clouds with services hosted on-premises or in other cloud environments.
3. Work alongside key vendors (Microsoft, VMware, etc.) to drive the development and deployment of the technologies within the cloud environments.
4. Design and implement cloud-based solutions to meet technical and business requirements.
5. Review and optimize cloud infrastructure ensuring high availability, performance, and monitor costs to prevent over-provisioning.
6. Recommend and implement AWS or Azure operational best practices, which includes best practices for Exchange Online, SharePoint Online, OneDrive for Business, Teams, and other associated applications, etc.
7. Monitor and troubleshoot cloud infrastructure and application performance, identifying and resolving issues in a timely manner.
8. Develop and maintain automation scripts and tools to streamline deployment, management, and monitoring of cloud resources.
9. Resolve service requests and manage assigned ticket queue.
10. Collaborate with other IT staff to address cloud vulnerabilities and threats by identifying, analyzing, and resolving infrastructure vulnerabilities and application deployment issues in a timely manner.
11. Provide support and guidance to other IT team members on cloud-related issues. Train customers on the use of district cloud products and applications.
12. Continuously assess cloud technology services and processes, identifying opportunities for enhancements or replacements.
13. Prepare and maintain comprehensive documentation for cloud infrastructure, including Microsoft Office 365 administration.
14. Develop and maintain frameworks to guide innovation and improvement cycles with a focus on proactive solutions and process improvements that will enhance customer experience.
15. Stay up to date with the latest Azure/AWS services, technologies, and best practices and share knowledge with the team.
16. Perform other duties reasonably related to the job classification.

EMPLOYMENT STANDARD ----------------------

Knowledge of:

1. Physical and VMWare virtualized server environments and AWS/Microsoft Azure cloud platform.
2. Microsoft Office 365 and Windows Server environments, including Active Directory and Azure Active Directory.
3. Cloud security principles, techniques, and protocols.
4. Multi-cloud or hybrid cloud environments.
5. Enterprise-level cloud backup procedures, software, and procedures.
6. Enterprise resource planning (ERP) systems and cloud-hosted websites and applications.
7. Principles of training, support, and services to end-users.
8. Modern office administrative practices and use of tools, including computers, websites, and other applications related to this job.

Skills and Ability to:

1. Perform advanced systems and database administration.
2. Educate end-users as needed to facilitate troubleshooting and use of technology to perform their work.
3. Analyze and develop logical solutions to problems.
4. Install, maintain, and administer operating systems and application servers.
5. Prepare clear and concise system documentation and reports.
6. Prioritize assigned tasks and projects.
7. Establish and maintain effective and cooperative working relationships with others.
8. Communicate complicated technical issues and the risks they pose to stakeholders and management.
9. Work with attention to detail and independently with minimum supervision.

Required Qualifications -------------------------

EDUCATION AND EXPERIENCE

1. Bachelors degree from an accredited institution with major coursework in computer information systems, computer science, engineering technology, or related field.
2. Four years of work experience in the Information Technology field.
3. Two years of experience supporting and managing Microsoft 365 and/or Azure/AWS infrastructure.
4. Proficient knowledge and understanding of cloud computing and hands-on experience migrating workloads to Azure or AWS.
5. Cloud-based certifications, such as AWS Cloud Practitioner, Microsoft Certified Azure Fundamentals, etc.

Districts Diversity ----------------------

Demonstrated sensitivity, knowledge, and understanding of the diverse academic, socioeconomic, gender identity, sexual orientation, cultural, disability, and ethnic background of groups historically underrepresented and groups who may have experienced discrimination. Success integrating diversity as appropriate into the major duties outlined in the job description and in the duties listed in the Districts hiring policy or demonstrated equivalent transferable skills to do so.

Desired Qualifications -------------------------

1. Experience in managing a Microsoft Azure or AWS with 3,000 users.
2. Experience working within large, complex higher education environments supporting both academic and administrative functions.

Foreign Degree ----------------

For positions that require a degree or coursework, degrees must have been awarded by a college or university accredited by an accrediting body recognized by the U.S. Council on Post-Secondary Accreditation and/or the U.S. Department of Education. All degrees and credits earned outside of the United States must have a U.S. evaluation course by course of the transcripts and must be submitted with the application. Degrees earned outside of the U.S. without a U.S. credential evaluation attached will not be considered.

Working Environment ----------------------

WORKING CONDITIONS

Physical Demands:

1. Must sit for long periods of time, use hands and fingers to operate an electronic keyboard, reach with hands and arms, and speak clearly and distinctly to ask questions and provide information, hear and understand voices over telephone and in person.

About San Jose-Evergreen Community College District ---------------------------------------------------

The District is represented by dedicated and talented employees who are passionate about providing our student population with the best educational experience possible. The District recognizes that cultural diversity in the academic environment promotes academic excellence, fosters cultural, racial, and human understanding, provides positive role models for all students, and creates an inclusive and supportive educational and work environment for its employees, students, and the community it serves.

As of Spring 2024, with enrollment of approximately 15,655 students per semester and an extremely diverse student population:

• Hispanic/Latino: 45.20%
• Black/African-American: 3.45%
• Asian/Pacific Islander: 31.70%
• American Indian/Native American: 0.36%
• White/Caucasian: 12.76%

attaining educational goals reflecting 56% - Transfer to a 4-Year College/University, the Districts emphasis on student success makes it a recognized educational leader in the State.

The District encourages a diverse pool of applicants to serve as colleagues to an existing diverse classified staff consisting of:

• 43.9% Latinx
• 25.3% Asian/Pacific Islander
• 4.2% Black/African American
• 0.3% American Indian/Native American
• 17.9% White/Caucasian

and as well as encouraging applications from all qualified outstanding applicants.

Important Information ----------------------

EQUAL