Job Overview:
Pay Range: $55.00hr - $60.00hr
Requirement/Must Have:
- Bachelor's degree in Business, Engineering, Information Systems, Computer Science, Operations, Supply Chain, or related field.
- 5+ years as a Business Analyst, Functional Consultant, Process Analyst, Product Analyst, or Automation Business Analyst.
- Experience supporting AI, GenAI, OCR / IDP, workflow automation, RPA, analytics, integration, or digital transformation initiatives.
- Strong process analysis, requirements elicitation, current-state / future-state mapping, business-rule definition, and exception-analysis skills.
- Ability to produce implementation-ready user stories, functional specifications, acceptance criteria, and test scenarios.
- Experience with documents, emails, APIs, enterprise data, approval workflows, and human validation processes.
- Working knowledge of agentic AI, LLM extraction, conversational AI, search, classification, and recommendations is preferred.
- Strong remote facilitation, documentation, analytical thinking, stakeholder communication, and cross-functional collaboration skills.
Responsibilities:
- Conduct remote workshops and interviews to capture workflows, roles, handoffs, inputs, outputs, rules, controls, exceptions, pain points, and manual workarounds.
- Document process maps, requirements, user stories, use cases, acceptance criteria, decision rules, field definitions, and end-to-end traceability.
- Define document, email, event, master-data, historical-data, test-data, and golden-set needs for OCR, extraction, search, classification, recommendations, chat, and workflow automation.
- Define validation points, approvals, human-in-the-loop decisions, confidence thresholds, exception routing, fallback, escalation, and audit requirements.
- Partner with architects, AI/ML engineers, full-stack engineers, integration teams, and QA to translate requirements into implementable solution behavior.
- Analyze API interactions, field mappings, business validations, error scenarios, and reconciliation outcomes from a functional perspective.
- Maintain the backlog, open questions, assumptions, dependencies, decisions, risks, traceability, and change impacts.
- Support refinement, demonstrations, defect triage, SIT, UAT, sign-off, deployment readiness, and knowledge transfer.
Nice to Have:
- Working knowledge of agentic AI, LLM extraction, conversational AI, search, classification, and recommendations.
Skills:
- Business analysis.
- Process Client.
- Requirements elicitation.
- Workflow design.
- Business rules.
- Human-in-the-loop design.
- Backlog management.
- Traceability.
- UAT coordination.
- Remote facilitation.
- Strong verbal and written communication skills.
- AI.
- GenAI.
- OCR.
- IDP.
- Workflow automation.
- RPA.
- Analytics.
- Digital transformation.
Qualification And Education:
- Bachelor's degree in Business, Engineering, Information Systems, Computer Science, Operations, Supply Chain, or related field.
Benefits:
Our Benefits Include:
- Medical, Dental, and Vision Insurance
- 401(k) Retirement Plan
- Health Savings Account (HSA)
- Disability Insurance (Short-Term and Long-Term)
- Life and AD&D Insurance
- Paid Sick Leave (where required by applicable state or local law)
- Supplemental Insurance Plans
- Identity Theft Protection
- Pet Insurance
- Employee Wellness Programs
- Employee Assistance Program (EAP)
- Career Growth and Professional Development Opportunities
Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws.
About Cynet Systems
Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.
As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.