Cloud Operations Administrator

Cloud Operations Administrator

Salary

$45.56 - $50.45 Hourly

Location

Information Technology, WI

Job Type

Full Time

Job Number

RC-0805224

Department

Information Technology

Opening Date

06/10/2026

Closing Date

7/3/2026 5:00 PM Central

• Description
• Benefits

Position Summary and Job Duties

The Cloud Operations Administrator is responsible for the design, configuration, and oversight of Rock Countys cloud-based infrastructure and dependencies. This role provides expertise in cloud services, security, and automation, with an emphasis on maintaining high levels of system availability and performance across multiple cloud platforms. The Cloud Operations Administrator will collaborate with cross-functional teams to recommend and implement cost-effective cloud-based solutions. This role is responsible for providing oversight to Rock Countys cloud operations, ensuring consistent policies and standardization. This position is also responsible for developing policies and KPIs for responsible cost containment of all cloud resources.

The primary role of the Cloud Operations Administrator is to ensure data and resource integrity, provide standardization, and ensure compliance across all cloud platforms and their dependencies employed by Rock County. This includes, but is not limited to, administration and governance of Azure, Identity and Access (Entra ID, Active Directory), Wasabi storage, and other future implementations of Rock County cloud presence.

The Cloud Operations Administrator will provide oversight of policies, procedures, standardizations, and compliance of all Cloud operations and its dependencies. Dependencies include, but is not limited to, Microsoft M365 and Microsoft Intune.

10% - System Security and Compliance

• Develop, implement, and utilize NIST security and compliance baselines for IT cloud-based systems to improve Enterprise Systems security and compliance posture
• Collaborate with IT Security to implement and maintain security and compliance with Rock County Security Policy, governing bodies and standards (HIPAA, PCI, CJIS, etc.)
• Apply established baselines to derive trend insights and KPIs that support operational efficiency and compliance initiatives.
• Maintain Security and Compliance across Azure and Entra ID per Rock County policies and NIST recommended actions

60% - Operations

• Design, deploy, operate, and maintain resilient cloud environments to enable efficient delivery of resources
• Design processes, improvements, and automation related to cloud platforms and technologies
• Act as Subject Matter Expert in specific designated areas and technologies, including but not limited to Microsoft Azure, Microsoft Entra ID, and Identity Governance operations (Identity and Access)
• Track and monitor cloud environment metrics to determine growth and resource constraints (Cost Containment)
• Provide mentorship to team members when necessary
• Support implementation of security policies, standards, guidelines, and governance
• Work with development team to help architect and build scalable, highly available applications
• Work with Security team to build and maintain a safe and reliable Identity Access Management environment for systems access
• Support and Maintain oversight of on-prem Active Directory
• Ensure compliance with organizational policies and industry standards, including existing and future Saas implementations and migrations
• Develop well-architected cost management and reporting practices
• Develop and maintain automation scripts using PowerShell, Azure CLI, or Terraform to streamline administrative tasks as necessary
• Maintain oversight of cloud networking, following best practices for security and compliance requirements
• Provide direction and strategy recommendations to Enterprise Systems Supervisor and Governance
• Ensure business continuity and disaster recovery requirements for all relevant cloud resources are implemented
• Complete related Ivanti Service Requests, Incidents, jobs, and tasks in a timely manner consistent with current policies and service level agreements
• Other duties as assigned

5% - Technical Proficiency

• Display and maintain technical proficiency for tier 2 and partial tier 3 troubleshooting, optimizing, and maintaining IT cloud systems and associated technologies
• Keep skills up to date and relevant by completing annual Continuous Learning goals

20% - Project and Task Management

• Display ability to provide oversight on related projects. This includes demonstrating effective communication, conflict resolution, and decision-making with little to no supervision
• Demonstrate efficient prioritization of complex issues
• Demonstrate engagement in projects and tasks; able to document keynotes and progress on projects and tasks
• Demonstrate ability to prioritize and complete tickets and tasks assigned in a timely manner.
• Assist in leading the Cloud Steering Committee discussions and decision-making

5% - Administrative

• Create and maintain documentation of related systems, processes, and standards

Success Factors (KSAs)

• Certifications related to cloud platform management - Microsoft Azure Administrator preferred
• Associates degree in computer science, information technology, information security or equivalent work experience within the Information Technology field
• Able to speak confidently on topics related to the roles responsibilities
• Able to work independently when needed as well as work alongside department leaders, senior technical employees, and management level employees
• Strong critical thinking with a detail orientated mindset
• 3-5 years of experience with Identity management tools, preferably Microsoft Entra ID and Active Directory
• 3-5 years of experience managing cloud technologies, preferably Microsoft Azure
• Experience working with Windows server operating systems - Linux good but not required

Job Requirements, Education, Training & Experience

• Minimum Associates degree in an Information Technology related field (experience can be a consideration)
• Certification related to cloud platform management preferred
• Must have a valid drivers license
• Must be able to occasionally work weekends, evenings, or split shifts
• Ability to pass FBI security check
• Must be able to participate in after-hours on-call rotation

Essential Job Functions (physical elements, equipment and working conditions)

• Ability to stand, walk and sit for periods of time.
• Ability to stoop and bend; i.e. installing equipment in rack spaces low to the ground
• Ability to lift and transport equipment weighing up to 50 lbs.
• Ability to use a computer and computer keyboard
• Ability to use various pieces of test equipment
• Familiar with the use of other types of office equipment including but not limited to fax machine, copy machine, printers, etc.

Rock County Employee

Facts and Benefits Highlights

• Rock County historic and cultural attractions:Rock County is in south Central Wisconsin along the Illinois border. The County has a population of 161,188 making it the ninth largest County in Wisconsin. Janesville, Wisconsin (pop. 64,009) is the county seat. Janesville is located on the I39/90 corridor, forty miles south of Madison, seventy-six miles west of Milwaukee and about two hours from Chicago.

Rock County's many historic and cultural attractions include the City of Evansville historic district, Beloit College (an acclaimed liberal arts institution located in the City of Beloit) and the City of Janesville's Rotary Botanical Gardens and Tallman House (an exceptional example of Italian villa style architecture from the mid 1850's).

The Cities of Janesville and Beloit have a combined symphony orchestra, as well as individual performing arts centers. The Rock County Fair and Riverfest are regional cultural celebrations held every summer in the Cities of Janesville and Beloit respectively. These Cities both have extensive park and open space networks, including portions of the Ice Age National Scenic Trail, a Statewide trail commemorating the State's geologic history. Additionally, the Rock River runs through these Cities, offering many recreational opportunities.

• Salary:

Rock County has updated their pay grid in 2023 and it has 14 steps for every classification. Below is the link to locate the compensation grid and see each of the classifications that Rock County has to offer.

https://www.co.rock.wi.us/departments/human-resources/compens

Employees are paid every two weeks on Friday (26 checks in a year). Paychecks are directly deposited in the employee's bank account. There is a two-week delay between the pay period worked and the payday. New employees generally wait four weeks before they receive their first check, which is a live paper check. Direct deposit is a requirement of employment.

• Holidays (Ordinance 18.501):

The following holidays are observed by the County and shall be granted to regular employees with pay and to temporary employees without pay, unless such employees are required to be on scheduled work:

(a) New Years Day

(b) Martin Luther King Jr. Day

(c) Spring Holiday to be observed the Friday immediately preceding Easter

(d) Memorial Day

(f) July 4th

(g) Labor Day

(h) Thanksgiving Day

(i) Friday following Thanksgiving

(j) Day before Christmas

(k) Christmas Day

(l) One Floating Holiday

(m) Any additional holiday granted by the County Board.

(n) The County Administrator may designate additional holidays in unusual circumstances with the approval of the County Board Chair and/or Vice Chair.

For employees working the standard work schedule, when a holiday falls on Saturday, it shall be observed on the preceding Friday. When a holiday falls on a Sunday, the following Monday shall be observed.

For employees not working the standard work schedule see the HR Policies and Procedures.

• Vacation (Policy & Procedure Manual 5.47):

Employees (.4 FTE or greater) hired on or after April 10, 2023, shall earn vacation according to the following schedule:

• Health Insurance including our Wellness component:

Rock County offers a dual choice point of service plan. Employees will have a choice to elect coverage with either Dean Health Care or Mercy Health Care. Employees can enroll within the first 30 days of employment, after that there is an annual open enrollment period in the fall. In the case of a qualifying event (birth, marriage, FTE increase, loss of coverage, etc.), the employee will also have 30 days to enroll or make changes. No exceptions will be made. The County will pay 90% of the premium for health insurance and the Employee may earn the remaining 10% of the premium, based on the terms of participation of the Healthy Employee Incentive Program.

• Sick Leave (Policy 5.39):

Sick leave pay shall commence on the first day of any period of illness due to accident, injury, or disease.

All full-time employees shall earn one sick leave day per month of continuous employment. All part-time employees whose regular workweek is sixteen hours or more shall earn one sick leave day on a prorated basis directly in relation to the normal full time employment period. All part-time employees, who work less than sixteen hours per week, shall not earn sick leave. Temporary and seasonal employees are not eligible for sick leave. Sick leave shall accrue to a maximum of one hundred thirty days.

• Dental Plan:

The County offers a dental plan through Delta Dental and will pay 60% of the applicable

premium for the lowest cost plan. Employees can enroll within the first 30 days of

employment, after that there is an annual open enrollment period in the fall. In the case of a qualifying event (birth, marriage, FTE increase, loss of coverage, etc.), the employee will also have 30 days to enroll or make changes. No exceptions will be made. Newly enrolled employees will likely see a double deduction on their first paycheck; premiums are paid one month in advance.

• Vision Plan:

The County offers a vision plan which employees can enroll in at their own cost. Employees

can enroll within the first 30 days of employment, after that there is an annual open enrollment

period in the fall. In the case of a qualifying event (birth, marriage, FTE increase, loss of coverage, etc.), the employee will also have 30 days to enroll or make changes. No exceptions will be made.

Newly enrolled employees will likely see a double deduction on their first paycheck; premiums are paid one month in advance.

• Life Insurance:

The County provides term life insurance through the State of Wisconsin Plan. Employees can purchase insurance in increments based on their salary, up to five times their salary. The County will contribute 20% of the cost for the first increment only - one times the employee's salary. Employees can also purchase coverage for their spouse and/or children.

• Eligibility for this benefit is tied to whether the employee is eligible for retirement benefits. (You must be expected to work for at least 12 months and 1200 hours, or have previously qualified for the WRS)
• Voluntary Benefits:

The County offers voluntary benefits which employees can enroll in at their own cost. Employees

can enroll within the first 30 days of employment, after that there is an annual open enrollment

period in the fall. Voluntary benefits may include: Disability, Hospital indemnity, Supplemental Life, Critical Illness, and Accident Insurance. Employees are responsible for 100% of the premiums for any voluntary benefits elected. Deductions are taken post tax. Please visit the Human Resources intranet page for more information.

• Deferred Compensation:

Employees can participate in one of the identified deferred compensation plans (Nationwide, Wisconsin Deferred Comp, and Security Benefits) at their own cost.

• Flexible Spending Account (Medical and Dependent Care):

Employees can elect to put an annually IRS established amount into a flexible spending account through (EBC) to pay for their own non-reimbursed medical care expenses. Employees can also put in up to $5,000 for dependent care accounts.

If you leave County employment, you have ninety (90) days to submit expenses incurred prior to your last day.

• Retirement:

Rock County participates in the Wisconsin Retirement System (WRS). Eligible employees are required to participate. What an employee receives at retirement is dependent upon several factors - age, length of service, salary.

Rock County and the employee make equal contributions to the Wisconsin Retirement System on behalf of the employer. The contribution rate is addressed in the employment letter.

Employees in protective status have the percentage contributions defined in their respective collective bargaining units.

Employees who have questions about their retirement benefits should contact WRS.

• Bereavement Leave (Policy 5.04):

In the event of a death an employee may be excused from work without loss of pay for up to a maximum of thirty-two (32) hours annually for the purpose of attending a person's wake, visitation, memorial service, funeral, or make necessary arrangements regarding the person's death, within a reasonable time after the occurrence. Reasonable time after the occurrence is defined as within six (6) months from the date of death.

No more than (32) hours can be used for the same decedent.

If additional time is required beyond the thirty-two (32) hours annually, an employee may request to use accumulated vacation, holiday, or comp-time. Sick leave can be used for a parent, spouse, or child only.

Bereavement leave cannot be accrued from one year to the next.

Bereavement leave can be used in increments of quarter hours.

A second or third shift employee may be excused from work the scheduled shift before or after the event, provided the shift begins or ends on the same calendar date of the event.

All leaves under this section shall be prorated based upon the employee's FTE.

• EAP:

The County provides an Employee Assistance Program (EAP) for employees to use for all kinds of personal and professional assistance. In the case of counseling, professional counselors are available 24 hours a day, 7 days a week. An employee can establish a relationship with a counselor over the phone or set up an in-person appointment with a counselor in the area. As of March 1, 2022, the EAP program will pay for up to six visits.

• Parking:

The County provides free parking at all its facilities.

• Workplace Attire (Policy & Procedures 5.53):

All Rock County employees are expected to present a professional, businesslike image to clients, visitors, customers, and the public. Acceptable personal appearance, like proper maintenance of work areas, is an ongoing requirement of employment with the County. Supervisors should communicate any department-specific workplace attire and grooming guidelines to staff members during new-hire orientation and evaluation periods. Any questions about the department's guidelines for attire should be discussed with the immediate supervisor.

• Employee Identification Badge (Policy & Procedure 5.08)

All Rock County employees shall have and display, an identification badge while conducting official County business. Minimal exceptions, for safety reasons, may be approved by Department Heads.

• Smoking:

All County buildings are smoke free. By County Ordinance anyone visiting or working in any County building is prohibited from smoking closer than 30 feet from any building entrance. The Ordinance also makes the entire Rock Haven Nursing Home a smoke free "campus."

Prior to new hire orientation, please access policy documents here: https://www.co.rock.wi.us/hr

Active Employees: For full policy documents, please visit the Human Resources Intranet page, "Personnel Ordinance" and "Policy & Procedure Manual". https://www.co.rock.wi.us/rchr/

Please note, you may also be subject to department specific work rules.

Still have questions? Call us! Human Resources: 608-757-5520

Employer Rock County

Address 51 S.Main Street

Janesville, Wisconsin, 53545

Phone (608) 757-5520