Cloud Service Engineer

Were looking for a Cloud Service Engineer to join our National Project Teamsomeone who thrives in collaborative environments and brings deep expertise in Microsoft 365, Azure, and modern cloud management platforms like Nerdio. This role is centered around delivering secure, scalable, and high-performing cloud solutions for our clients, in coordination with project managers, technical leads, and client stakeholders. You wont be handling reactive support ticketsyoull be designing, configuring, and implementing modern workplace technologies that move projects forward.

Key Responsibilities

• Serve as a technical contributor on cloud and Microsoft 365 projects, collaborating with project managers, fellow engineers, and client teams.
• Plan, configure, and deploy Microsoft 365 services, including Exchange Online, SharePoint Online, Teams, Intune, and Entra ID.
• Design and implement cloud-based infrastructure solutions using Microsoft Azure, including virtual networks, storage, identity, and compute resources.
• Leverage Nerdio Manager for Enterprise or MSP to automate and manage Azure Virtual Desktop (AVD), cost optimization, and policy enforcement.
• Implement and manage identity and access solutions using Entra ID, including conditional access, MFA, and hybrid identity.
• Configure and manage endpoint security and compliance policies using Microsoft Intune.
• Migrate on-premises services to Microsoft 365 and Azure, and assist with hybrid environment transitions.
• Troubleshoot and resolve issues related to Microsoft 365, Azure, and Nerdio-managed environments.
• Create or update technical documentation related to deployed cloud services and configurations.
• Participate in internal design reviews and contribute to the continuous improvement of cloud delivery standards.
• Accurately log time and update task statuses regularly.

Required Skills & Experience

• 35 years of experience in cloud engineering, systems administration, or a similar role focused on Microsoft 365 and Azure service delivery.

• Strong hands-on experience with Microsoft 365 services, including:

• Exchange Online

• SharePoint Online

• Microsoft Teams

• Intune (for device and application management)

• Entra ID (identity governance and access management)

• Experience with Microsoft Azure, including:

• Azure Virtual Desktop (AVD)

• Azure networking, storage, and compute

• Azure identity and access management

• Experience with Nerdio for managing and automating Azure environments.

• Familiarity with Microsoft 365 security and compliance features.

• General understanding of Windows Server and Active Directory in hybrid environments.

• Knowledge of Google Workspace a plus.

• Additional cloud knowledge in any cloud based software including migration and management assistance a plus

• Ability to manage multiple concurrent projects with strong time management and independent task delivery.

• Excellent communication and documentation skills, especially in remote and client-facing environments.

Physical Requirements:

The physical requirements below describe the essential job functions needed to complete this job.

• Consistent hand and finger dexterity necessary to operate computer equipment
• Consistently required to sit, stand, walk, talk, hear, and see
• Routine use of hands to type
• Occasional need to stoop, kneel, crouch, twist, crawl, reach, and stretch
• Occasional need to walk around the office
• Consistent vision abilities required; close vision, depth perception, and ability to focus
• Occasional need to lift and/or move up to 30 pounds
• The statements contained in this job description are intended to describe the general nature and level of work.

Work Environment/Conditions:

• The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work)
• Work is in an open office environment with steady conversation and interruption

Benefits:

• Medical/Dental/Vision health plans
• HSA/FSA participation based on insurance plan
• PTO/Sick/Holiday pay
• Ability to contribute to Long-term Disability and Short-Term Disability plans
• 401K participation
• Explosive company growth

The statements contained in this job description are intended to describe the general nature and level of work being performed by associates assigned to the job. They are not intended to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the individual(s) holding this position. Work involves sitting most of the time. Walking and standing are required only occasionally, and all other sedentary criteria are met.