Job Title: Cloud Solutions Engineer IV Job Location: Los Angeles, CA (Hybrid)
Job Duration: 6-8 Months on W2
Job Description:
Level IV: 8+ Years of Experience. Responsibilities: Deliver enhancements, maintenance, and ongoing support of the SAP ISU environment. Build, configure, tune and implement automation for cloud lifecycle and operational improvement.
Support of the web interface used by customers to access their cloud environment.
Responsible for evaluation, development, implementation, optimization, performance and configuration of customer cloud environments.
Expected to establish and maintain proficiency on emerging technologies through self-study and on-the-job training.
Escalate issues and defects as necessary. Work directly with escalation teams (development, network, or engineering) until incidents are fully resolved.
Provide routine communication with customers on progress, status, and root cause.
Work directly with architects to help reproduce and resolve issues. Knowledge of industry standards and standards organizations (e.g. ITIL, TOGAF, PMP).
Day-to-Day Responsibilities
Support SAP IS-U applications throughout go-live, hypercare, and system stabilization.
Develop, enhance, and maintain custom ABAP code.
Build and support RICEFW objects, including reports, interfaces, conversions, enhancements, forms, and workflows.
Develop and support SAP BTP and UI5 applications.
Manage and prioritize technical tickets in a fast-paced environment.
Troubleshoot production issues and drive defects through resolution against established targets.
Collaborate with functional, integration, Basis, security, and project teams to resolve technical issues.
Support SAP integrations with external systems as needed.
Participate in code reviews, testing, deployment, and production support activities.
Work proactively with minimal supervision while managing multiple critical priorities.
Contribute to ongoing system enhancements and technical improvements.
Must-Have Qualifications
10+ years of SAP ABAP development experience.
5+ years of hands-on SAP IS-U development experience.
Strong understanding of RICEFW concepts
Hands-on experience with SAP BTP functionality.
Strong SAP BTP UI5 development capability.
Nice-to-Have Qualifications
Experience with SAP Integration Suite.
Experience with SAP C4C V2.
Utility industry experience supporting customer information systems (CIS)
Numbers & Facts
Location
Los Angeles, CA
Skills
ABAP Programming Languageunmatched
Automationunmatched
Cloud Computingunmatched
Code Reviewsunmatched
Customer Service Systemsunmatched
Customer Support/Serviceunmatched
Emerging Technologyunmatched
Establish Prioritiesunmatched
ITIL (IT Infrastructure Library)unmatched
Identify Issuesunmatched
Industry Standardsunmatched
Multitaskingunmatched
Operational Improvementunmatched
Problem Solving Skillsunmatched
Production Supportunmatched
Project Management Professional (PMP)unmatched
SAPunmatched
Software Engineeringunmatched
Standards Organizationsunmatched
TOGAF - The Open Group Architecture Frameworkunmatched
Team Playerunmatched
User Interface/Experience (UI/UX)unmatched
Web Interfaceunmatched
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