Cloud Storage Engineer

Summary:

The Storage Platform Engineer is responsible for designing, engineering, and operating enterprise storage platforms across a hybrid environment spanning on-prem data centers and cloud environments. This role focuses on SAN, NAS, and hyperconverged infrastructure (HCI) storage solutions including NetApp, Dell Isilon, Dell Unity, and HPE Alletra.

The ideal candidate is a hands-on storage engineer with deep expertise in storage protocols, connectivity models, and provisioning who can translate architectural designs into reliable, scalable, and high-performing storage solutions supporting enterprise workloads.

Duties and Responsibilities:

• Design, build, and support enterprise storage platforms across SAN, NAS, and HCI environments.
• Engineer and manage storage solutions including NetApp (ONTAP), Dell Isilon (PowerScale), Dell Unity, and HPE Alletra.
• Provision and manage storage resources including volumes, LUNs, shares, and file systems across multi-tenant environments.
• Configure and manage SAN environments including zoning, masking, and WWPN-based connectivity.
• Design and support storage connectivity models including Fibre Channel (FC), iSCSI, Direct Attached Storage (DAS), and NVMe-based storage architectures.
• Manage and optimize storage performance, capacity, and availability across platforms.
• Lead storage-related activities for system migrations, data center moves, and workload transitions.
• Work closely with server, virtualization, and application teams to align storage solutions with compute and workload requirements.
• Implement and maintain backup, replication, and disaster recovery strategies across storage platforms.
• Perform advanced troubleshooting and root cause analysis (RCA) for storage and performance-related issues.
• Monitor storage systems and proactively address capacity, performance, and reliability risks.
• Maintain storage documentation, runbooks, and standard operating procedures.
• Ensure compliance with enterprise standards, data protection requirements, and configuration baselines.
• Drive automation and standardization of storage provisioning and management tasks where applicable.
• Participate in 24x7 on-call rotation, providing escalation support for storage and infrastructure incidents.
• Perform other duties as assigned.

Skills and Competencies:

• Strong expertise in enterprise storage platforms including NetApp, Dell Isilon (PowerScale), Unity, and HPE Alletra.

• Deep understanding of storage networking concepts, including WWPN, zoning, masking, and SAN fabric design.

• Strong knowledge of storage protocols and connectivity models:

• Fibre Channel (FC)

• iSCSI

• Direct Attached Storage (DAS)

• NVMe / NVMe-over-Fabrics

• Experience with both block and file storage architecture.

• Strong understanding of storage performance tuning, IOPS, throughput, latency, and capacity planning.

• Experience with replication, snapshots, and disaster recovery strategies across storage platforms.

• Familiarity with virtualization integrations (VMware) and storage-backed workloads.

• Exposure to automation and scripting (PowerShell, Python, or vendor tools) for storage management.

• Ability to translate architecture into deployable storage solutions with high reliability.

• Strong troubleshooting skills across multi-platform infrastructure environments.

• Strong collaboration skills working with server, network, and application teams.

• Demonstrated ownership, accountability, and pride in delivering high-quality engineering outcomes.

Minimum Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or equivalent experience.
• 5 to 8+ years of experience in storage engineering or infrastructure engineering.
• Hands-on experience with enterprise SAN/NAS storage platforms.
• Strong experience with storage provisioning, zoning, and performance management.
• Experience supporting enterprise data center environments.

Preferred Qualifications:

• Experience with HCI storage platforms and converged infrastructure stacks.
• Experience working alongside VMware and virtualization environments.
• Exposure to cloud-based storage services and hybrid storage architectures.
• Experience with automation and Infrastructure as Code concepts.
• Experience supporting large-scale storage environments and migrations.
• Exposure to backup platforms and data protection tools (Cohesity, Data Domain, etc.).

Required Licensing or Certifications:

• NetApp or Dell/EMC certifications
• Cloud certifications
• HCI certifications

Working Conditions:

• May require after‑hours, weekend, or off‑shift work during incidents, maintenance windows, or critical business events.
• Participation in a rotating 24x7 on‑call support model is required.
• If applicable, list the travel requirements for the job.
• Hybrid work 4:1, 1 day WFH.

Travel:

• Light travel, 10%.

Los Angeles Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Philadelphia Applicants: Background checks will be conducted during the employment process. Any information will be reviewed through an individualized assessment in accordance with the Philadelphia Fair Criminal Record Screening Standards Ordinance.

ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. ADT strives to ensure every employee and applicant feels valued. Visit us at jobs.adt.com/diversity to learn more.