Cloud SysOps Administrator

Posting Details

Position Information

Posting Number NC00870 Position Title Cloud SysOps Administrator Division Administration and Finance Division Department Name Information Security Position Type Staff - Non Classified Position Overview

The Cloud SysOps Administrator plays a key role in designing, implementing, and supporting the cloud and infrastructure technologies that power the College's academic and administrative operations. As a member of the Information Technology Services team, this position is responsible for managing and optimizing cloud platforms, enterprise systems, automation, security, monitoring, and disaster recovery solutions while leading and supporting cloud migration and modernization initiatives. This role requires a proactive and innovative technology professional who enjoys solving complex technical challenges, collaborating with stakeholders across campus, and leveraging emerging technologies to ensure the reliability, security, and performance of critical systems and services in support of the College's mission.

Primary Purpose

Plan, design, implement, operate, monitor, and support technical solutions relating to all infrastructure services needs of the college.

Essential Duties

• Administer infrastructure and cloud services, primarily Windows, secondarily Linux and other systems.
• Build and maintain operational tools for deployment, performance, security, and cost monitoring, as well as analysis of infrastructure, systems, and cloud services.
• Plan, execute, facilitate, and/or support projects and staff relating to the transition and/or migration of non-cloud resources into cloud services, both within Information Technology Services and for other college staff and organizations.
• Provision, configure, monitor, and maintain systems and security access, both via available web-based management consoles, scripts, and automation tools.
• Implement and maintain operational and tools for backups and disaster recovery of on-premise systems and cloud services/resources.
• Produce and maintain documentation and records relevant to the areas of responsibility.
• Troubleshoot systems and assist with troubleshooting cloud-dependent services as needed.
• Maintain proficiency in server administration, cloud system administration, and cloud DevOps technologies and practices.
• Train and supervise student employees and network/telecom technicians as assigned and assist in evaluating training needs.

Assist in:

• Analyzing and troubleshoot all issues.
• Establishing and enforcing standards and procedures.
• Evaluating and recommending evaluate existing and future cloud technology and services with respect to their applicability to the college.
• Establishing best practices in all technical areas, such as system administration, cloud security, cost and performance monitoring, and cloud services.
• Establishing and maintaining security of all cloud services.
• Assessing technical needs of a department.
• Estimating resource requirements for developing specialized software.

Occasional Duties

• Perform occasional duties of Senior Technical Programmer. Perform other related duties as required or as assigned by the Manager of Technical Services.

Required Skills, Knowledge, and Abilities

• Demonstrated competence in the management of cloud collaboration platforms (such as Microsoft 365 and Google Workspace) and cloud services (such as Microsoft Azure, Google Cloud Platform, and Amazon Web Services).
• Demonstrated experience in Microsoft Windows server/system administration.
• Demonstrated knowledge, understanding, and fluency of data networking and data security principles and practices.
• Demonstrated ability to learn and use a wide variety of technologies and tools.
• Demonstrated ability to show initiative, leadership, and coordinate efforts where needed.
• Strong interpersonal skills.
• Ability to work independently as well as effectively and collegially with faculty, administrators, students and colleagues.
• Excellent analytical, organizational and communication skills.

Required Qualifications

• Education: Bachelor's degree or equivalent experience.
• Experience: Minimum of six year's experience in the design, installation and maintenance of computer systems, server administration, cloud technology, SysOps/DevOps engineering of which two years' experience shall be in the area of cloud services technical support.

Preferred Qualifications

• Bachelor's degree in computer science or closely related field.
• Demonstrated experience in Linux server/system administration.
• Demonstrated experience and fluency in networking, security, high-availability, and disaster recovery concepts as these relate to cloud platforms.
• Demonstrated experience in production and maintenance of technical documentation, both for internal users, as well as for external communication.
• Demonstrated experience in leading, coordinating, and implementing technical projects and initiatives.
• Demonstrated experience in coordinating with vendors and other third-parties.

Does this position have Direct Reports? Yes Environmental Conditions

This position is not substantially exposed to adverse environmental conditions, but requires lifting, moving, and/or installation of moderately heavy equipment (such as computers) and other related information technology components.

Position Details

FLSA Exempt Salary Grade 14NC Full Time / Part Time Full-time Proposed Starting Salary Range $95,000 - $110,000 Work Schedule

Monday - Friday

8:30AM-4:30PM

May require evening and weekend work as needed.

Benefits

Full-time employees enjoy an array of benefits including:

• Health and Wellness - Medical, Dental & Vision
• Wellness Incentives and Rewards
• Paid time Off - Vacation, Sick & Holiday
• Retirement Benefits
• Disability and Insurance Benefits
• Education Benefits - Tuition waivers for RIC, CCRI & URI

For a complete listing, visit Employee Benefits.

Reports To (Title) Manager, Data Center Infrastructure and Operations Academic or Calendar Year Calendar Position Status Continuing End of Temporary or Limited Position Collective Bargaining Unit PSA

Posting Information

Number of Positions Available 1 Application Open Date 07/13/2026 Application Close Date Special Instructions

Please be advised that the college is unable to provide visa sponsorship for this position. Candidates must have authorization to work in the US without the need for employer sponsorship.

EEO Statement

Rhode Island College is an equal opportunity employer. The institution does not discriminate on the basis of race, color, national origin, sex, disability religion, age, veteran status, or any other protected status under applicable law. Rhode Island College is committed to maintain a workplace and educational environment that supports equal opportunity, professionalism and respectful engagement for all community members.

Supplemental Questions

Required fields are indicated with an asterisk (*).

• Do you have a Bachelor's degree or equivalent experience?

• Yes

• No

• Do you have a minimum of six year's experience in the design, installation and maintenance of computer systems, server administration, cloud technology, SysOps/DevOps engineering of which two years' experience shall be in the area of cloud services technical support?

• Yes

• No

Applicant Documents

Required Documents

• Resume

Optional Documents

• Cover Letter