CLT: Customer Service Representative

WyattWorks Plumbing
  • Charlotte, NC
    30 days ago

    Job Description

    Join the WyattWorks Family!

    Looking for more than just a job? At WyattWorks, we're a family-owned company that believes great people build great businesses. We work hard, have fun, support one another, and are passionate about creating an outstanding experience for both our customers and our team. If you're positive, organized, love helping people, and thrive in a fast-paced environment, we'd love to meet you!

    Location: Charlotte, NCHours: 10:00 AM – 6:00 PM (with flexibility for earlier mornings when coverage is needed)

    Primary Responsibilities

    • Assist with dispatch
    • Outbound consultation calls
    • Customer happiness calls
    • Answer inbound calls
    • Customer follow-ups

    Secondary Responsibilities (to learn over time)

    • PermitsJob
    •  Closeouts 
    • Technician communication

    This role is focused on improving the customer experience while providing depth to our dispatch team. If you're looking for a company where your work matters, your teammates feel like family, and you have room to grow, WyattWorks is the place for you.

    Numbers & Facts

    LocationCharlotte, NC

    Skills

    • Customer Experienceunmatched
    • Customer Relationsunmatched
    • Customer Support/Serviceunmatched
    • Organizational Skillsunmatched
    • Telephone Skillsunmatched

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