Club Lounge Attendant, Progressive Field

The opportunity

Delaware North Sportservice is searching for seasonal Club Attendants to join our team at Progressive Field in Cleveland, Ohio. As a Club Attendant, you will be responsible for ensuring an effective operation of assigned luxury suites, including stocking, serving, and attending to guests' needs.

If you are looking for a fast-paced role with opportunities to learn and where your efforts are rewarded, apply now.

Pay

$20.00 - $21.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

What will you do?

• Prepare the suite and ensure all items are in place for the guest's arrival, including those ordered in advance of the event
• Anticipate guests' needs, suggest additional items such as appetizers and desserts, and communicate in-suite orders to kitchen and bar staff
• Ensure all laws and regulations are being followed, including checking for identification before serving alcohol
• Maintain suite orderliness and cleanliness throughout the event
• Obtain signatures from the suite host on any charges incurred

More about you

• No high school diploma or GED required
• Minimum of 1 year of service experience in a hotel, full-service restaurant, catering facility, or club environment required
• Previous experience as a suite runner preferred

Physical requirements

• Ability to lift to 50 pounds
• Ability to stand and walk for the entire length of the shift
• Exposure to variable temperatures
• May be required to work in narrow spaces

Shift details

Days

Holidays

Weekends

Events

Who we are

Delaware North operates concessions and premium dining at Progressive Field since dating back to 1994. The 35,041-seat venue is home to Major League Baseball's Cleveland Guardians.

Our business is all about people, and that includes you. At Delaware North, you're not just part of a team - you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.

Together, we're shaping the future of hospitality - come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.