Cluster Sales Manager

White Lodging Services Corporation

Austin, TX

JOB DETAILS
SKILLS
Business Administration, Communication Skills, Corporate Sales, Customer Relations, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Customer Satisfaction, Delphi, Dental Insurance, Hospitality and Tourism, Hotel Construction, Hotel Management, Interpersonal Skills, Leadership, Loyalty Programs, Marketing, Music, Organizational Skills, Philosophy, Restaurant, Revenue Growth, Revenue Planning, Sales, Sales Management, Sales Prospecting, Sales Strategy, Sales Tools, Strategic Planning, Tuition Reimbursement, Vision Plan
LOCATION
Austin, TX
POSTED
1 day ago

Description

Who We Are

Join White Lodging — a hospitality company developing and operating award-winning premium hotels, rooftop bars, and restaurants in top U.S. cities. We know that the hospitality business, like life, is about how you make people feel. With a growing portfolio of premium brands across the country's best markets, White Lodging offers a dynamic environment where talent thrives and careers are built.

The Otis Hotel, AC Hotel Austin, and Moxy Austin represent three distinct and compelling lifestyle hotel brands in the heart of the Austin, Texas market. The Otis Hotel is an independent luxury lifestyle property celebrated for its distinctive Austin character and creative energy. AC Hotel Austin brings the sophisticated, European-influenced design and service philosophy of Marriott's AC Hotels brand to one of the country's most vibrant urban markets. Moxy Austin delivers a bold, playful, and social hotel experience perfectly tuned to Austin's youthful, music-forward culture. Together, these three properties offer a diverse, multi-brand portfolio that gives a cluster sales professional a uniquely compelling story to tell — and a uniquely rewarding book of business to build.

We are seeking a full-time Cluster Sales Manager to generate group and corporate volume business across The Otis Hotel, AC Hotel Austin, and Moxy Austin in Austin, TX. In this client-facing, relationship-driven hotel sales role, you will solicit and confirm group bookings, respond to leads with urgency, and cultivate long-term client partnerships across a dynamic multi-property portfolio in one of the country's most exciting hotel markets. The ideal candidate has a background in hotel sales, group bookings, or hospitality and is ready to grow their career in the Austin market with a company that invests in its people. If you're a Sales Manager, hotel sales coordinator, group sales manager, or hospitality sales professional looking for hotel sales jobs in Austin, Texas or cluster sales roles across a multi-brand hotel portfolio, this is an outstanding opportunity to make an impact and advance your hospitality sales career.

What You'll Do

  • Solicit, confirm, and coordinate Special Corporate and Group sales across The Otis Hotel, AC Hotel Austin, and Moxy Austin — focusing on group bookings and corporate volume business within defined revenue parameters
  • Respond promptly to incoming group and corporate leads — aligning customer preferences with the strengths of each property in the Austin cluster to maximize revenue and deliver strong client satisfaction
  • Proactively prospect and develop new group and corporate business opportunities in the Austin, Texas market — expanding the cluster's client base and revenue streams through targeted outreach and relationship development
  • Collaborate with hotel leadership across all three Austin properties to identify revenue generation opportunities and execute strategic action plans to capture them
  • Foster strong, lasting client relationships across a diverse multi-brand Austin hotel portfolio — building the loyalty and repeat business that drives long-term group and corporate revenue performance
  • Record all sales activities, lead updates, and pipeline progress accurately in hotel CRM and sales systems — maintaining accountability and transparency across all cluster accounts

What You'll Bring

  • At least 1 year of hotel sales, group sales, corporate sales, or hospitality sales experience preferred — motivated candidates with strong sales instincts and a passion for the Austin hospitality market are encouraged to apply
  • A 2-year degree in Business Administration, Marketing, Hospitality Management, or a related field — or equivalent hotel sales work experience
  • Strong interpersonal and communication skills with a natural talent for building trust and long-term client relationships across a multi-property Austin hotel cluster
  • Self-motivated, proactive, and results-driven — you identify group and corporate sales opportunities, pursue them with urgency, and convert prospects into loyal accounts
  • Ability to translate sales strategy into daily action and maintain composure and professionalism under pressure in a fast-paced multi-property hotel sales environment
  • Familiarity with hotel sales systems and CRM platforms — experience with Delphi, CI/TY, or comparable hotel sales tools a strong plus

What You Can Look Forward To

  • Medical, dental, and vision insurance — starting day 1
  • Life and disability insurance
  • Paid parental leave
  • Employee Assistance Program (EAP)
  • 401(k) with company match
  • Vacation and Paid Time Off (PTO) with rollover
  • Complimentary wellness tools
  • Unlimited employee referral bonuses
  • Leadership development & tuition reimbursement
  • Discounts on hotel rooms, dining, and travel
  • Growth opportunities across multiple hotel properties in your market

About the Company

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White Lodging Services Corporation