Job Description
Job Title: CMDB Dashboard Developer
Job Id :26-04484
Location: Coppell ,TX
Duration: 06 months on W2 contract
Description :
Platform Expertise
Job Id :26-04484
Location: Coppell ,TX
Duration: 06 months on W2 contract
Description :
Platform Expertise
- 3+ years of hands-on experience with BMC Helix CMDB, Remedy ITSM, or related BMC Helix modules.
- Strong understanding of CMDB architecture, Configuration Items (CIs), class hierarchy, attributes, and relationships.
- Experience with BMC Helix Dashboards, Smart Reporting, Helix Data Manager, or equivalent reporting technologies.
- Knowledge of ITIL Service Asset & Configuration Management (SACM) processes.
Dashboard & Reporting Skills
- Design and develop interactive dashboards, scorecards, KPIs, and executive reports.
- Create drill-down reporting and trend analysis capabilities.
- Develop automated reporting and scheduled distribution of dashboards.
Data & Analytics Skills
- Strong SQL and data analysis capabilities.
- Experience with data modeling, ETL concepts, and integration reporting.
- Ability to analyze large CMDB datasets and identify data quality issues such as:
- Duplicate Cis, Orphaned Cis, Missing attributes, Relationship inconsistencies
Technical Competencies
- Experience working with APIs, integrations, and external data sources.
- Knowledge of CMDB governance, reconciliation, discovery, and data certification processes.
- Understanding of service mapping and CI relationship structures.
Key Responsibilities
- Gather reporting requirements from CMDB, Asset Management, IT Operations, and Service Management stakeholders.
- Design, develop and troubleshoot CMDB dashboards and KPI scorecards.
- Develop executive-level reporting to demonstrate CMDB maturity and business value.
- Document dashboard designs, data sources, KPI definitions, and reporting standards.
Preferred Qualifications
- BMC Helix or Remedy certification.
- ITIL Foundation certification.
- Experience with Power BI, Tableau, or enterprise analytics platforms.
- Knowledge of cloud infrastructure, service mapping, and discovery tools.
Success Criteria
- Accurate, trusted CMDB reporting.
- Improved visibility into CMDB health and data quality.
- Executive dashboards that support operational and business decision-making.
- Measurable improvement in CMDB governance, compliance, and adoption.
Numbers & Facts
| Location | Coppell, TX |
| Industry | Staffing/Employment Agencies |
| Company Size | 100 to 499 employees |
| Year Founded | 1990 |
| Website | http://www.sunrisesys.com/ |
About Company
Sunrise Systems was founded in 1990 with a clear vision to deliver world-class staffing service solutions in all labor categories, including IT consulting and solutions; all with the commitment to provide service that exceeds expectations and become the most trusted name in the industry. More than two and a half decades later, we pride ourselves on being at the forefront of the staffing industry. Combining our deep industry expertise, insights, and global resources, we have partnered with our clients to connect them with top professionals across several different industries.
We provide cost-effective Managed Staffing Solutions, Information Technology and Information Technology Consulting Services to several Fortune 500 companies and U.S. Government agencies. We provide our clients with flexible engagement models and customized products that are budget and time specific. Understanding the challenges that every business faces, we offer our services either on-site at the clients' site or from one of our globally distributed technology centers. Our onshore and offshore development capabilities ensure that we excel at meeting customer requirements every single time.
Our collective business experience spans over two and a half decades and ranges from:
- Business, management, and technical fields
- Information technology consulting and software solutions.
- Providing strategic support for the development and long-term growth of new business ventures across several industries including but not limited to; accounting, banking, finance, and recruitment.
- Motivating technology staff and establishing partnerships with Fortune 500 companies
Sunrise Systems has a vast range of competence in:
- Design, development, and support of cloud-based solutions from simple to highly complexed
- Database administration of multi-platform applications, complex databases, and web-based environments that include all aspects of installation, planning, maintenance, and monitoring.
- Data processing and data migration
- Application re-engineering and platform migration
- Working with the Information Systems and end-user communities at all levels to resolve issues and establish consensus.
Skills
- Analysis Skillsunmatched
- Application Programming Interface (API)unmatched
- Asset Managementunmatched
- Configuration Managementunmatched
- Data Analysisunmatched
- Data Managementunmatched
- Data Modelingunmatched
- Data Qualityunmatched
- Data Setsunmatched
- Database Extract Transform and Load (ETL)unmatched
- IT Service Management (ITSM)unmatched
- ITIL (IT Infrastructure Library)unmatched
- Identify Issuesunmatched
- Infrastructure as a Service (IaaS)unmatched
- Operational Supportunmatched
- Operations Managementunmatched
- Performance Metricsunmatched
- Power BIunmatched
- Reconciliationunmatched
- Remedyunmatched
- Reporting Dashboardsunmatched
- Reporting Skillsunmatched
- Requirements Managementunmatched
- SQL (Structured Query Language)unmatched
- Scorecardingunmatched
- Standards Developmentunmatched
- Tableauunmatched
- Trend Analysisunmatched
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