CMS Business Admin (Drupal)

CBITDH

Charlottesville, VA

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JOB DETAILS

SKILLS

Adobe Product Family, Agile Programming Methodologies, Artificial Intelligence (AI), Backlog Prioritization, Best Practices, Business Administration, Campaigns, Communication Skills, Content Delivery/Distribution, Content Management Systems (CMS), Content Structure, Continuous Improvement, Cross-Functional, Customer/Consumer Behavior, Data Analysis, Documentation, Drupal, Functional Testing, Google Analytics, Identify Issues, Localization, Maintain Compliance, Marketing, Metadata, Metrics, Multilingual, Online Marketing, Operational Improvement, Operational Support, Organizational Skills, Performance Analysis, Performance Management, Product Engineering, Quality Assurance, Reporting Dashboards, Scrum Project Management and Software Development, ScrumMaster, Search Engine Optimization (SEO), Standup Meetings, Structured Data, Taxonomies, Technical Leadership, Training Program Development, Training/Teaching, Trend Analysis, Usability Engineering, User Interface/Experience (UI/UX), Web Analytics, Writing Skills

LOCATION

Charlottesville, VA

POSTED

30+ days ago

Job Title: CMS Business Admin (Drupal)
Hiring Manager(s): Mignote Tamrat & Alison Kuhn
Interviews: 2-3 RDs of interview with last one being a PANEL interview with Business /Product / Development
Duration: 6 months with extension or possible to convert to PERM
Job Title: Team Make Up: One Front End Drupal Developer | One Back End Drupal Developer | One QA Lead | One QA with a REQ open simultaneously as this REQ for a Drupal Tech Lead/ Scrum Master

Role Overview
The CMS Business Admin serves as a liaison between Business, Product, and Engineering teams to support the maintenance and optimization of the organization's Drupal-based content management system.
This role plays a key part in enabling Marketing, supporting content operations, and improving content performance through SEO, analytics, structured content practices, and multilingual capabilities. The position ensures the CMS is effectively leveraged to meet business goals while maintaining governance, usability, scalability, and publishing discipline.

Key Responsibilities
CMS Governance, Publishing & Localization

Content & Marketing Enablement

Analytics & Optimization

Author Support & Enablement

Cross-Functional Coordination & Delivery Support

Agile & Scrum Participation

Required Qualifications

Preferred Qualifications

Admin Governance of CMS Platform
SEO Experience
Support CMS governance in coordination with Product and Tech leads, including workflows, permissions, and content standards
Contribute to the definition and evolution of taxonomy, metadata, and content structures to support scalability and discoverability
Manage and maintain multilingual and localization capabilities , including language workflows, translation processes, and regional content variations
Oversee AI-driven content translation workflows , ensuring accuracy, proper review steps, and alignment with publishing standards
Ensure content publishing standards are met , including adherence to approval workflows, publishing lifecycles, and scheduled releases
Monitor and reinforce compliance with governance, publishing protocols, and localization standards across all stakeholders and content authors
Support the Web Marketing team by creating, configuring, and maintaining CMS-based forms, templates, and reusable content components
Partner closely with Marketing to implement SEO best practices across content, templates, and structured data (e.g., metadata, schema)
Assist in AI-driven discovery and personalization initiatives by ensuring content is properly structured, tagged, and optimized for findability
Collaborate with stakeholders to ensure CMS capabilities support campaign execution, including localized and multilingual content delivery
Monitor site analytics, dashboards, and reporting tools to assess content performance, traffic trends, and engagement metrics
Analyze data to identify actionable insights and recommendations to improve SEO, discoverability, and user experience
Support ongoing optimization initiatives based on user behavior, search trends, and content performance
Contribute to data-informed discussions with stakeholders to guide continuous improvement
Serve as the primary point of contact for content authors, providing day-to-day CMS support and guidance
Troubleshoot CMS-related issues and coordinate with Engineering or Platform teams for resolution
Create and maintain comprehensive documentation, including:
- CMS governance standards and best practices
- Authoring guidelines, workflows, and publishing lifecycle requirements
- Detailed CMS component documentation and usage capabilities
- Multilingual, localization, and translation workflow guidance
Develop and deliver training materials and enablement sessions in coordination with stakeholders, Product, and Tech leads
Reinforce and promote adherence to CMS standards, governance, and publishing protocols across all users
Act as the liaison between Business and Engineering for CMS-related features, enhancements, and defect resolution
Coordinate with Product, Business, and Tech leads to align on priorities, scope, and implementation approaches
Support validation of delivered functionality against agreed-upon requirements and acceptance criteria
Participate in Agile/Scrum ceremonies (planning, backlog refinement, stand-ups, reviews, retrospectives)
Represent the business context for CMS initiatives, providing clarification and answering implementation questions
Facilitate communication to resolve ambiguities and unblock delivery
Experience working with enterprise CMS platforms; Drupal experience strongly preferred
Experience working in Agile/Scrum environments with cross-functional teams
Strong facilitation, coordination, and communication skills across business and technical stakeholders
Understanding of CMS governance concepts (workflows, permissions, taxonomy, content modeling)
Experience with multilingual CMS implementations and localization workflows
Working knowledge of SEO principles and content optimization techniques
Experience with web analytics tools (e.g., Google Analytics, Adobe Analytics)
Experience supporting large-scale, multilingual, or enterprise digital platforms
Familiarity with AI-driven translation, search, personalization, or content discovery capabilities
Experience working closely with Marketing, Product, UX, and Engineering teams
Experience contributing to backlog refinement and delivery tracking
Experience developing documentation, training programs, or CMS enablement resources
: Mignote Tamrat & Alison Kuhn Hiring Manager(s)
Development /Product /: 2-3 RDs of interview with last one being a PANEL interview with Business Interviews
: 6 months with extension or possible to convert to PERM Duration

About the Company

CBITDH

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