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CNC Service Engineer

JTEKT MACHINERY AMERICAS CORPORATION

Arlington Heights, IL

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JOB DETAILS
SALARY
SKILLS
Accidental Death and Dismemberment (AD&D), CNC (Computerized Numerical Control) Systems, Construction, Control Systems, Customer Satisfaction, Customer Support/Service, Distribution Channel, Electricity, Equipment Maintenance/Repair, Geometry, Horizontal Machining, Hydraulic Engineering, Identify Issues, Industrial Engineering, Machine Tool, Machining, Maintenance - Electrical, Maintenance Services, Mechanical Engineering, Microsoft Excel, Microsoft PowerPoint, Microsoft Product Family, Microsoft Word, OSHA, On Site Support, Problem Solving Skills, Programmable Logic Controller (PLC), Project/Program Management, Technical Support, Trade Shows, Training/Teaching, Vertical Machining, Willing to Travel
LOCATION
Arlington Heights, IL
POSTED
30+ days ago

The Field Service Engineer provides expert installation, troubleshooting, repair, and maintenance support to ensure reliable machine performance and high customer satisfaction.

Looking for candidates with experience installing and servicing Horizontal or Vertical Machining Centers.

Key Responsibilities

  • Install CNC machine tool systems and all accessories at customer sites
  • Troubleshoot and identify causes of mechanical, hydraulic, pneumatic, or application issues
  • Coordinate resolutions and suggest repairs or replacements for CNC tools
  • Provide on-site and remote support to customers, distributors, and colleagues
  • Manage projects and deliver training as needed
  • Assist with trade shows and service support as required
  • Travel 100%, including overnight and occasional weekend trips
  • Perform other related duties as assigned

Minimum Qualifications

  • Bachelor’s degree in Mechatronics, Electrical, Mechanical, Industrial Engineering, or related field, or equivalent experience
  • 3+ years’ machine tool maintenance/technology experience (electrical and mechanical)
  • 3+ years’ remote technical support in the machine tool industry
  • 3+ years’ installation/maintenance of machining centers, including CNC geometry checks and adjustments

Preferred Qualifications

  • Knowledge of PLC programming/troubleshooting, control systems, FANUC Controls, and power circuits
  • Experience with Microsoft suite of products (Word, Excel, PowerPoint, etc.)
  • OSHA-10 Certification in General Industry or Construction

Why Join the JTEKT Machinery Team

  • Excellent benefits, including BCBSIL health insurance with low premiums and deductibles
  • Company-paid Short- and Long-Term Disability and Basic Life & AD&D
  • Bi-annual bonus opportunity
  • Safe Harbor 401(k) match
  • 10 paid holidays + 15 days of PTO to start (with more earned over time)
  • Company culture focused on connection: annual sporting events, family events, holiday celebrations, and regular company updates with lunch
  • Growth-focused environment with training and advancement opportunities
  • Starting pay: $26 / hr., with offers based on experience, education, and qualifications

About the Company

J

JTEKT MACHINERY AMERICAS CORPORATION

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