Field Service Technician (Service Engineer) contributes to the success of Hartwig by keeping our customers' CNC machine tools running at peak operating levels by performing preventive maintenance.
This is a great entry level opportunity for someone with mechanical maintenance experience who wants to learn about CNC machines. Main responsibilities of this full-time role based in the Kansas City, MO area include:
Conduct efficient and timely preventive maintenance to include changing fluids, filters and checking accuracy of calibrations
Recommend maintenance modifications and improvements to machines, equipment and processes
Train and instruct customers on preventive maintenance best practices
Schedule preventive maintenance customer visits
Increase field sales by promoting the PM program and other opportunities
Conduct inventory counts
Ability to complete necessary tasks in our service software and timecard system on a daily basis
Traveling to customer sites, usually within 2 hours from home, with occasional overnight travel
The Skills
Individuals who ideally fit this role should meet the following qualifications:
Above average mechanical and electrical aptitude
Relevant mechanical or preventive work experience, inspection and/or repair experience
Demonstrated commitment to customer satisfaction
Excellent attention to detail and follow through
Ability to work independently, a go getter that finds the next customer that needs our help
Someone who doesn't mind getting dirty or working in hot/cold environments
Good driving record and valid driver's license to ensure fleet vehicle insurability
\nCompany Description
Our team of over 200 professionals throughout the U.S. is dedicated to helping manufacturers control and power the growth of their business. To achieve this, employees are given the tools and training for success. In addition to a comprehensive first year training program and on-going professional development, we provide a full benefit package including health, dental, vision, life and disability insurances. Our 401k program has a 20% match and employees are bonus eligible.
Company Description
Our team of over 200 professionals throughout the U.S. is dedicated to helping manufacturers control and power the growth of their business. To achieve this, employees are given the tools and training for success. In addition to a comprehensive first year training program and on-going professional development, we provide a full benefit package including health, dental, vision, life and disability insurances. Our 401k program has a 20% match and employees are bonus eligible.