Job Description
Retrieving and providing patient results to requesting physician practices. Demonstrates service excellence to all callers while effectively and efficiently addressing their needs or resolving their concerns. Must comply with HIPAA compliance and standards at all times. Estimated pay range for this position is $16.00 - $18.94 / hour depending on experience. Degrees:
- High School,Cert,GED,Trn,Exper.
Additional Qualifications:
- Significant customer service and/or call center environment experience.
- Medical terminology preferred (written and oral).
- Bilingual highly preferred.
- Excellent verbal and written skills.
- Data entry skills.
- Ability to multi-task in a fast-paced, high call volume call center.
Minimum Required Experience: 1 Year
Numbers & Facts
| Location | Miami, FL |
| Industry | Healthcare Services |
| Salary | $16–$18.94 Per Hour |
| Company Size | 2,000 to 2,499 employees |
| Website | https://careers.baptisthealth.net/ |
About Company
Baptist Health South Florida is once again one of the 2020 Fortune 100 Best Companies to Work For! This is the 20th time Baptist Health has been recognized on the list. We have also been recognized for being among the best healthcare providers in the nation by U.S. News & World Reports in its 2020-2021 Best Hospitals and have been honored as one of PEOPLE's 2020 50 Companies that Care by PEOPLE magazine and Great Place to Work.
Baptist Health South Florida is the region's largest not-for-profit healthcare organization with more than 23,000 employees working across 11 hospital campuses and more than 100 outpatient facilities throughout Miami-Dade, Monroe, Broward, and Palm Beach counties. In 2016 we welcomed the newest weapon in the fight against cancer, the world-class Miami Cancer Institute and proton therapy center.
Everything we do at Baptist Health, we do to the best of our ability. That includes supporting our team with extensive training programs, millions of dollars in tuition assistance, comprehensive benefits and more. Working within our award-winning culture means getting the respect and support you need to do your best work ever. Find out why this is the best place to be your best!
Skills
- Call Centersunmatched
- Call Volumeunmatched
- Customer Support/Serviceunmatched
- Data Entryunmatched
- HIPAA (Health Insurance Portability and Accountability Act)unmatched
- High School Diplomaunmatched
- Medical Terminologyunmatched
- Multilingualunmatched
- Multitaskingunmatched
- Presentation/Verbal Skillsunmatched
- Regulatory Complianceunmatched
- Writing Skillsunmatched
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