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Skills
Brokerageunmatched
Business Developmentunmatched
Business Operationsunmatched
Business Planunmatched
COBRA (Consolidated Omnibus Budget Reconciliation Act of 1985)unmatched
Communication Skillsunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Documentationunmatched
Employment Contractsunmatched
Flexible Spending Accountsunmatched
Interpersonal Skillsunmatched
Onboardingunmatched
Performance Metricsunmatched
Presentation/Verbal Skillsunmatched
Process Developmentunmatched
Regulationsunmatched
Team Lead/Managerunmatched
Work From Homeunmatched
Writing Skillsunmatched
Description
Job DescriptionFull-time, fully remote position guiding the transition of plans from Business Development to operations and establishing an operational relationship with Clients and Brokers. Regularly working 8 AM to 5 PM, Monday through Friday. Great opportunity for growth with an employee-focused organization. This position is full time, hourly and nonexempt or salaried and exempt based on tier level. Primary Duties• Complete the implementation of Cafeteria and COBRA plans, coordinating and communicating directly with the Client/Broker/Vendor during the implementation process • Manage the collection and delivery of necessary documentation and regulatory paperwork; Review and verify for compliance and operational accuracy,• Audit individual plan design for inefficiencies and to ensure proper fit to Client's needs• Maintain regular communication with your case load of onboarding Clients• Learn and keep current on laws and regulations governing Cafeteria and/or COBRA plans through training and education. Understand and proficiently apply relevant laws and regulations to Clients' plan• Meet or exceed required level of Key Performance Indicators (KPIs) in all measured areas• Perform other duties as assigned by team supervisor and department Vice President Qualifications• Attention to detail and accuracy of work is critical in this role• Strong interpersonal and customer service skills are necessary to be successful in this role• Must be able to represent NBS's standard of excellence with professional, articulate verbal and written communication skills• Follow established processes• Be motivated to contribute and have a positive, team-first attitude• Obtain and keep current on appropriate industry certifications• This is a remote position; You must have the technical aptitude needed to self-support in a remote work environmentEducation and Experience – Bachelor's degree or work equivalent preferred. CFC or CAS Certification preferredbut not required. Cafeteria or COBRA industry experience preferred.Physical Requirements – This position requires the employee to be seated most of the work time. Note: The statements herein are intended to describe the general nature and level of work for the designated position. The statements are not a complete list of responsibilities, duties, and skills required of personnel so classified. Also, they do not establish a contract for employment, do not eliminate your "at-will" status in anyway, and are subject to change at the discretion of National Benefit Services, LLC