Bartending, Beverages, Casinos, Communication Skills, Corporate Policies, Customer Support/Service, Detail Oriented, Establish Priorities, Financial Planning, Food Services, Food and Beverage Industry, Gaming, Insurance, Interpersonal Skills, Mathematics, Multitasking, Order Processing, Problem Solving Skills, Resolve Customer Issues, Sales, State Laws and Regulations, Time Management
We are seeking a part-time Cocktail Server to join our team in a high-energy casino environment. This is a highly tipped position with great earning potential. Apply today and become part of the 7 Cedars experience! The Cocktail Server provides continuous quality entertainment and is responsible for taking orders and serving alcoholic and non-alcoholic beverages to guests. Ensure the overall cleanliness of tables and side stations. Perform stocking and inventory as needed. Follow food and beverage standards and ensure guest satisfaction.
*Native American hiring preference for qualified candidates.
ESSENTIAL FUNCTIONS
- Radiates a positive and accommodating attitude while interacting with guests.
- Relays alcoholic drink orders and/or special requests to bartender.
- Prepares non-alcoholic drinks for guests. May pour/make certain alcoholic beverages as permitted by company policies.
- Responds guest requests in a timely, friendly and efficient manner.
- Frequently checks on table to offer additional cocktail service.
- Monitors guest behavior and guest alcohol consumption to determine when alcohol service to the guest should cease; notifies management of incidents involving excessive alcohol consumption or impaired condition of customers.
- Accurately accounts for all sales, discounts and promotions in computerized cash register according to company cash handling procedures.
- Clean and stock assigned station in service area.
- Maintains cleanliness of gaming floor including but not limited to replacing ashtrays.
- Perform miscellaneous duties as assigned.
- Must follow all safety rules and regulations.
- Follow all general and department policies and procedures.
QUALIFICATIONS
- High School Diploma or GED equivalent required.
- Must be 21 years of age.
- Food/beverage service experience with general knowledge of drinks preferred.
- Cash handling experience preferred.
- Proficient of alcoholic suggestive selling.
- Customer service oriented, knowledge of proper serving, and table-clearing techniques, patient and quick-paced.
- Must meet state minimum age for serving alcoholic beverages.
- Knowledgeable of state liquor laws.
- Innovative problem-solver who can generate workable solutions and resolve complaints.
- Must possess outstanding interpersonal communications skills to effectively interface with guests and/or team members.
- Strong organization, prioritization and multiple-tasking skills.
- Strong attention to detail, and a commitment to quality.
- Highly adaptable with the ability to adjust to change in a positive manner.
- Ability to apply basic mathematical concepts such as adding, subtracting, multiplying and dividing.
Why work for 7 Cedars?
Nestled on the scenic Olympic Peninsula, 7 Cedars Resort Properties includes 7 Cedars Casino + Hotel, Cedars at Dungeness Golf Course, and the Longhouse Market & Deli. Everything we do is guided by one goal: delivering a fun, friendly, and personable experience — The 7 Cedars Resort Experience — to every guest and team member.
We offer a competitive and comprehensive benefits package to support our employees both at work and beyond. Full-time employees are eligible for health insurance (medical, dental, and vision), paid vacation and sick time, six paid holidays plus one floating holiday, employer-paid life insurance, wellness reimbursement programs, a shared leave program, and more!
All 7 Cedars employees enjoy free access to our Employee Assistance Program, along with resort and local discounts — including 50 cents/gallon off fuel, 50% off employee meals while on the clock (and 20% otherwise and much more. Employees also have the option to enroll in our 401(k) plan with no waiting period and a 4% company match, and enjoy free access to a Merrill Lynch financial advisor. Full- and part-time employees are additionally eligible to enroll in supplemental insurance coverage.
