Cocktail Server

Job Description

At Swinomish Casino & Lodge we strive to provide the best possible experience for our valued guests.  We are seeking an outgoing, friendly and professional individual to join our team.  Cocktail servers efficiently and accurately take and deliver beverage orders to guests on the casino floor.

Essential Duties:

• Answers beverage questions posed by guests.
• Maintains knowledge of the beverage menu and any special items being offered.
• Observes guests and anticipates beverage needs and completes all steps of service as assigned.
• Provides quick, attentive, friendly, and professional service to casino guests while communicating in a clear and concise manner.
• Accurately records all sales in the POS system.
• Ensures the quality and presentation meet or exceed the expectations of the guest.
• Ensures cleanliness of the beverage area when necessary.
• Complies with all alcohol awareness and service policies and procedures with regard to alcohol service.
• Performs proper table maintenance and busses tables when necessary during peak periods.
• Stocks beverage station(s) (ice, juices, glassware, sugar packets, etc.) based on the anticipated needs of guests or the venue. Completes all other cleaning and sanitation duties as assigned by management. Maintains a clean and stocked beverage station and completes all side work in a timely and satisfactory manner to ensure a clean, neat work area with adequate supply levels.
• Ensures and collects appropriate guest payment for beverage service.
• Maintains a professional and tidy appearance at all times.
• Communicates in a positive, respectful manner to both internal and external guests.
• Must maintain excellent attendance and be available to work events and varied schedules per business need.

Skills/Qualifications:

• Experience working in a fast-paced, high-volume fine dining, casual dining, or nightclub is preferred.
• In-depth wine and alcohol knowledge preferred
• Excellent written and verbal communication skills
• Basic math skills, including the ability to accurately complete cash and credit transactions
• A Class IV Swinomish Gaming Commission permit is required upon employment

The Food Handlers law requires food handlers to be free of any disease that can be transferred through food. A current Health Card must be obtained within fourteen (14) days, and a Tips Card within sixty (60) days of employment if deemed necessary for your position.

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Company Description

Swinomish Tribe, a community of Coast Salish peoples, are descendants of groups and bands originating in the Skagit and Samish River valleys; the surrounding coastal areas; and islands, including Fidalgo, Camano, Whidbey, and the San Juan Islands.

Located on the pristine Washington coast, the Swinomish Casino & Lodge is owned and operated by our tribal community. We started as a small bingo operation in 1985. In 1990, we began negotiations for a gaming license, and a Compact was signed with the State of Washington in December of 1992. We chose to build the casino next to our acclaimed Bingo Hall. The construction was completed, and the Casino opened its doors to the public on July 15, 1994.

Over the years, the company has grown, but its philosophy and commitment have always remained the same: to be the friendliest casino in the area with outstanding customer service and to provide guests a luxuriant, state-of-the-art experience while maintaining and upholding the cultural identity of the Swinomish Tribe. Today, we are proud to be one of the leading employers in the Anacortes area.

Swinomish Casino & Lodge is a full-service entertainment destination including a 98 room luxury lodge, the 9,000-square-foot multipurpose Wa Walton Event Center, and a casino featuring Las Vegas-style gaming.  We have over 650 of the latest slot titles and table games like Blackjack, Craps, Roulette, and Pai Gow.  EZ KENO kiosks, and BetRivers Sportsbook at Swinomish.

Benefits

All team members enjoy these benefits

• Discounted Meals
• Employee Assistance Plan
• 401(k) (On-call team members must request participation)
• Team Member Events
• Paid Lunches