Coffee Bar Attendant

Essential Duties & Responsibilities:

• Sets up workstation and is ready to work fifteen minutes prior to scheduled opening;

breakdowns workstations upon closing and cleans and restocks station at the closing

of each shift.

• Prepares menu items to include deep-frying, broiling, steaming or grilling according to

quality, service, safety and sanitation standards.

• Maintains the quality and appearance of all food prepared and serviced in compliance

with quality control and portion control standards.

• Maintains the cleanliness and organization of assigned food venue and work stations

in accordance with all health and sanitation regulations.

• Inventories all food, production and serving supplies necessary for workstation.
• Collects payment, operates a cash register and give accurate change to customers as

needed.

• Reports any equipment malfunction to Supervisor.
• Assesses the efficiency of the operation and reports to management.
• Exhibits a professional appearance and maintains a friendly, cheerful and courteous

demeanor at all times.

• Performs all side work duties as assigned or requested by Supervisor and/or performs

the duties of a busser/dishwasher.

• Responds to customer questions and issues in a friendly and courteous manner;

contacts supervisor as needed.

• Follows guidelines regarding health, safety and customer service according to

established policies and procedures.

• Attends and participates in regularly scheduled staff meetings.
• Contributes to a team effort and accomplishes related results as required.

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Position Classification & Description

Coffee Bar Attendant

Revised January 2022

• Performs other duties as required.

Minimum Qualifications:

High School Diploma or GED. Must meet all knowledge, skills and abilities. Must be

eighteen (18) years of age for Arizona properties and twenty-one years (21) of age for New

Mexico properties. No felony, theft or stealing convictions. Must be able to successfully

pass a pre-employment drug/alcohol screen, background investigation, obtain and

maintain gaming license. Navajo preference.

Knowledge, Skills and Abilities:

• Knowledge of restaurant operations and food service principles.
• Knowledge of cold prep, proper knife handling, maintaining proper temperature, and

sanitation standards.

• Knowledge of cash handling.
• Ability to create a friendly atmosphere and demonstrate excellent customer service.
• Ability to communicate effectively, both verbally and in writing.
• Ability to interact and maintain good working relationships with individuals of varying

social and cultural backgrounds.

• Ability to establish and maintain professional relationships with co-workers at all levels.
• Ability to work independently and meet strict time lines.
• Ability to demonstrate excellence in everything, and continually seek improvement in

results.

• Ability to interpret a variety of instructions furnished in written and oral form.

Physical Demands:

While performing the duties of this job, the employee may be required to stand for

prolonged periods, walk and sit; use hands for dexterity of motion; stoop, bend, kneel or

crouch, and have normal auditory, visual acuity, and verbal communications skills. The

employee must occasionally lift and/or move up to 25 pounds.

Work Environment:

Work is generally performed in a Casino restaurant setting with a moderate noise level.

Extended hours and irregular shifts are required. Tight time constraints and multiple

demands are common.