Coffee Shop Assistant Manager

About Bering Straits Development Company

Bering Straits Development Company (BSDC) construction division is a full-service general contractor. Their experience in single and multi-family housing, commercial buildings and industrial construction and renovation. To complement the general construction activities, BSDC also has in-house electrical, plumbing and heating systems expertise. BSDC is a  and a  small business concern (SBC).

About this position: Coffee Shop Assistant Manager in Nome, AK

The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position.

Applicants will be notified via email or phone within ten business days regarding application status.

Essential Duties & Responsibilities

• Help manage day-to-day operations of the establishment, ensuring quality service.
• Train new staff in the process of drink preparation, coffee equipment/sanitization and customer service.
• Manage inventory levels and notify overhead of products needed for reorder.
• Collaborate with all team members and recognize individual barista accomplishments.
• Add new menu items regarding customer preferences and seasonal events.
• Delegate tasks to baristas based on the manager’s instructions.
• Maintain point of sale system and contribute to establishments sales.
• Able to jump into barista role as needed based on staffing needs.
• Perform additional tasks as needed to ensure the smooth operation of the establishment.

Required (Minimum Necessary) Qualifications

•         Education Requirements: High School Diploma or GED equivalent

• Level of Experience Requirements: At least 2 years retail and customer service experience.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and multitask.
• Respond well to instructions and helpful feedback.

Knowledge, Skills, Abilities, and Other Characteristics

• Basic financial management skills including budgeting and sales tracking.
• Hands-on experience with professional coffee machines (understanding general maintenance & upkeep)
• Knowledge of food safety regulations and best practices regarding expiration dates and quality control.

•         Knowledge of organizational procedures and workflows – understanding how work moves through a company.

•         Basic knowledge of relevant technologies or tools – e.g., Microsoft 365, communication platforms, or industry‑standard software.

•         Knowledge of customer service practices – principles of providing quality service and managing inquiries professionally.

•         Knowledge of data privacy and confidentiality principles – awareness of proper handling of sensitive information.

•         Communication skills (written and verbal) – ability to convey information clearly and professionally.

•         Time management and prioritization – balancing multiple tasks and meeting deadlines.

•         Problem‑solving and critical thinking – analyzing issues and selecting appropriate solutions.

•         Interpersonal and teamwork skills – building rapport and collaborating effectively with others.

•         Attention to detail – producing accurate, error‑free work.

Preferred

•         N/A

Necessary Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Employees must always maintain a constant state of mental alertness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Individual will be required to stand for extended periods of time and push or pull heavy equipment/supplies. In addition, squatting, kneeling, sitting, bending, reaching and climbing are also required. May lift of push up to 50lbs, such as freight, coffee supplies, boxes, etc.

Work Environment

The work environmental characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of the role. Employees must always maintain a constant state of situational awareness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

The job is performed in a coffee shop setting with exposure to hot liquids and requires extensive use of coffee and espresso machinery. Exposure to hot water and cleaning chemicals or solvents. Occasional use of computer, keyboard, mouse and telephone system. The work described herein is primarily in a modern coffee shop setting.

Supervisory Responsibilities

•         This position will have supervisory responsibilities.

DOT Covered/Safety-Sensitive Role Requirements

•         This position is not subject to federal requirements regarding Department of Transportation “safety-sensitive” functions.

Additional Qualifying Factors

As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain and maintain the appropriate clearance levels required and must also be able to obtain access to military installations.

Shareholder Preference

BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job.

Bering Straits Native Corporation is an equal opportunity employer.  All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.