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Coffeeshop Shift Manager

Sydney

Providence, RI

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JOB DETAILS
SKILLS
Communication Skills, Customer Support/Service, Food Services, Health Insurance, High School Diploma, Inventory Levels, Inventory Management, Leadership, Microsoft Office, People Management, Point of Sale (POS) Software, Problem Solving Skills, Regulations, Resolve Customer Issues, Restaurant, Revenue/Sales Reporting, Safety/Work Safety, Schedule Development, Team Lead/Manager
LOCATION
Providence, RI
POSTED
30+ days ago
Benefits:
  • Bonus based on performance
  • Employee discounts
  • Health insurance

Benefits/Perks
  • Flexible Scheduling
  • Competitive Compensation
  • Career Advancement Opportunities
Job Summary
We are seeking an experienced Shift Manager to join our team! As a Shift Manager, you will be responsible for the coffee shop operational performance during your shift. You will create employee schedules, supervise staff, and assign duties to ensure the restaurant runs smoothly. The ideal candidate is a strong leader with restaurant experience. 

Responsibilities: 
  • Train and manage employees and assign duties as needed
  • Lead team in providing exceptional customer service
  • Resolve customer complaints gracefully and with tact
  • Adhere to all health and safety rules and regulations
  • Provide sales and productivity reports to upper management
  • Maintain appropriate inventory levels, reorder and restock when necessary
  • Cover the shifts of absent employees
Qualifications: 
  • High school diploma/GED
  • Previous food service experience
  • Familiarity with Microsoft Office, restaurant management software, and POS software
  • Ability to remain calm and thrive under pressure
  • Excellent management and leadership skills
  • Strong communication and problem-solving skills

About the Company

S

Sydney

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