Cold-Chain Outbound Operations Supervisor

Holland Sharpe Inc.
  • Lebanon, TN
    8 days ago

    Job Description

    Lead the flow of frozen meals from pull to ship

    Picture your day. You kick off the shift with a quick huddle, aligning pull lists to staffing and order volume. You assign lanes, confirm PPE, and step into the -10°F freezer to lead by example. As orders move from pick to pack to ship, you monitor accuracy, spot-check inventory, solve equipment hiccups, and keep communication tight for a smooth handoff to the next shift.

    What you will do

    • Own daily freezer pulling and outbound shipping assignments, balancing priorities against order volume and headcount
    • Set the pace on the floor by accurately pulling frozen meal orders and preparing outbound loads
    • Track team productivity and accuracy, reinforcing food safety and company standards
    • Run quality checks and inventory spot audits before loads are released
    • Train and onboard new hires on SOPs, safety practices, and performance expectations
    • Work inside a -10°F freezer environment for extended periods with provided PPE
    • Safely lift, carry, and stack 40+ pound cases throughout the shift
    • Act as first point of contact for equipment issues, order discrepancies, and safety concerns
    • Maintain clear, accurate shift documentation and communicate updates during shift handoffs
    • Keep work areas clean, organized, and safe
    • Provide coaching and performance feedback to supervisors regarding team members

    What you bring

    • 6–12 months of warehouse, freezer, shipping, or order fulfillment experience preferred
    • Background as a Freezer Puller or warehouse lead highly preferred
    • Proven ability to motivate, coach, and model best practices
    • Keen attention to detail and dedication to order accuracy
    • Strong communication and organizational skills
    • Reliable and steady in a fast-paced, team-oriented setting
    • Comfort with repetitive lifting and extended time in cold conditions
    • Able to follow written and verbal instructions
    • Bilingual English Spanish encouraged to apply
    • High school diploma or GED preferred
    • Forklift certification is a plus

    Why you will love it here

    • Supportive, team-first culture built on accountability and continuous improvement
    • Clear paths for growth and leadership development
    • Competitive pay and comprehensive benefits

    Benefits

    • 401(k) with company match
    • Medical, dental, and vision insurance
    • Health Savings Account HSA
    • Life insurance
    • Employee Assistance Program EAP
    • Paid Time Off PTO
    • Career advancement opportunities

    Proficiencies

    • Shipping and Receiving
    • Warehouse operations
    • Supply chain fundamentals
    • Refrigerated and frozen warehouse practices

    Ready to lead from the front and keep the cold chain moving Put your leadership into action with us.

    Numbers & Facts

    LocationLebanon, TN

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