Collaboration Engineering Analyst

Perfict Global, Inc.

Concord, CA(remote)

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JOB DETAILS

SKILLS

Analysis Skills, Customer Experience, Identify Issues, Information Technology & Information Systems, Microsoft Active Directory, Problem Solving Skills, Single Sign-On (SSO), Team Player

LOCATION

Concord, CA

POSTED

30+ days ago

Job Title : Collaboration Engineering Analyst
Location : Remote
Duration:6-12 months

Looking for 3-5 years of experience ideally
Will execute against defined rollout and implementation plans for collaboration technologies
Perform hands-on configuration and customization in partnership with internal IT teams
Troubleshoot and resolve issues across collaboration tools
Document solutions, workflows, and standard troubleshooting procedures
Figuring out the different controls on the tools and how it impacts customer experience
Configuring controls
Setting up workspace for testing
Working with Security team to set up SSO, Active Directory, etc.
Familiarity with enterprise collaboration tools (e.g., O365 or similar)
Systems/IT generalist background
Documentation/PowerPoint work
Being a critical thinker is important

About the Company

Perfict Global, Inc.

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