Collection Point Caller

TruNorth Resolution Group LLC

Williamsville, NY

JOB DETAILS
SKILLS
Communication Skills, Computer Skills, Credit and Collections, Maintain Compliance, Presentation/Verbal Skills, Team Building, Training/Teaching
LOCATION
Williamsville, NY
POSTED
30+ days ago
Benefits:
  • Bonus based on performance
  • Company parties
  • Opportunity for advancement
  • Paid time off
  • Training & development

Position Overview


We are seeking a motivated and professional Collection Point Caller to generate inbound calls for our office. This position plays a key role in initiating consumer contact and supporting our collections team.


Key Responsibilities


  • Generate inbound calls for the office through outbound contact efforts

  • Clearly and professionally communicate with consumers

  • Maintain compliance and professionalism on every call

  • Meet daily activity and performance expectations

  • Support team goals and overall company production targets

Qualifications


  • Previous point caller experience is a plus (not required)

  • Strong verbal communication skills

  • Comfortable working in a goal-driven environment

  • Self-motivated and dependable

  • Basic computer skills

Compensation & Incentives


  • Competitive hourly wage (based on experience)

  • Highly competitive performance incentives

  • Bonus structure integrated with Zizo platform

  • Daily performance-based games and incentives

  • Opportunity for growth and advancement


About the Company

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TruNorth Resolution Group LLC