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Skills
Collections Regulationsunmatched
Communication Skillsunmatched
Credit and Collectionsunmatched
Documentationunmatched
Interpersonal Skillsunmatched
Microsoft Excelunmatched
Microsoft Officeunmatched
Negotiation Skillsunmatched
Past Due Accountsunmatched
Training/Teachingunmatched
Description
Benefits:
Bonus based on performance
Competitive salary
Free food & snacks
Opportunity for advancement
Paid time off
Training & development
Benefits/Perks
Careers Advancement Opportunities
Flexible Scheduling
Competitive Compensation
Job Summary We are seeking a Collection Specialist to join our team. In this role, you will monitor accounts to identify outstanding payments and communicate with clients regarding the collection of those funds. The ideal candidate has excellent negotiation and interpersonal skills and the ability to work with limited supervision.
Responsibilities
Review accounts to discover overdue payments
Research client information and historical data on accounts
Communicate with clients regarding overdue accounts
Collect payments and issue refunds
Maintain accurate documentation of account status and collection efforts
Report on collection activity and present to management
Qualifications
High school diploma/GED required, a college degree is preferred
Previous experience as a Collection Specialist or in a similar position
Understanding of collection techniques
Knowledge of debt collection laws and regulations
Familiarity with Microsoft Office, Excel, and computer databases