Collection Specialist

No previous insurance knowledge or experience needed- we will train you in everything you need to know! Are you looking for an opportunity to grow in your professional career? Our staffing mission is to hire ideal team players like you and help grow skills that benefit you in your career. Wilber has exceptional culture and the service we provide for our clients is second to none. In addition to the base pay, our Collection Specialists can earn uncapped commissions as well as special benefits!

Wilber is an insurance recovery law firm in the US partnering with some of the most recognized insurance providers nationwide. As a Full-Time Collection Specialist, you will be a part of a team that takes/places calls to reconcile insurance claims. We have an exceptional training program with multiple trainers to assist you as needed. Our full-time in-office collectors start at $19.00 an hour ($21.00/hour if Bilingual in Spanish) plus uncapped commission. New team members typically earn on average $1,100 in commission each month during their first year, actual commissions may vary per person.

Essential Functions & Responsibilities:

• Make outbound calls to customers/debtors informing of claim filed against them
• Provide clarity on filed claims and answer any inquiries from customers
• Accurately process payments via card and ACH (electronic check payment)
• Accurately notate files of conversations had and payments received
• Negotiate repayment and financial plans to recover assets for clients
• Learn and apply provided materials on company software, applicable laws and statutes, and industry standards to ensure compliance and optimize recovery.
• Ability to ensure physical presence at assigned location

Education:

• High school diploma or GED

In addition to Wilber''s competitive pay and benefits package, we have been voted as a Great Place to Work Certified multiple years in a row, and Fortune Magazine ranked us at 40 for Best Workplaces in Financial Services and Insurance! We value hard work and fair dealings, but also believe in having FUN at work. Here at Wilber, is a great place to get involved with the community and build friendships.

Benefits include:

• Health, Dental, and Vision
• Disability - Short and Long Term
• 25k Life insurance policy
• PTO and paid holidays
• 401k (with Match)
• Uncapped commission
• Free breakfast
• Established Career Path with an opportunity for base wage increase within the first 6 months of employment
• And many more!

Check out Wilber for yourself!

• Great Place to Work Certification: https://www.greatplacetowork.com/certified-company/7023903
• You can learn more about Wilber at https://wilbergroup.cm/about and https://www.facebook.com/WilberGroup/.

Tags: Collections, Call Center, Customer Service, Collector, Accounts Receivable, Office Job, Full-Time, Accounts Payable, Sales, Negotiation, Desk Job, Trainable, Commission, Office Administrative