Collection Supervisor

Pay: From $2,900.00 per month
Job description:
GET HIRED AND RECEIVE A $3,000.00 SIGN ON BONUS
***3 years of Debt Collection experience required**
Collection Supervisor
ProCollect's Collection Supervisors are self starting salaried collectors who have a strong desire to earn additional money. We provide a competitive salary and benefits package that includes medical, dental and vision coverage. We are actively seeking individuals who are energetic team players with a firm manner of communication and a positive mental attitude. If this describes you, this is the opportunity you should pursue!
JOB RESPONSIBILITIES:
As a Collection Supervisor with ProCollect, you will carefully adhere to policies, procedures, and laws related to consumer collections.
Additional responsibilities of the Collections Supervisor include:
Working past due accounts via phone
Handling escalated calls
Maintaining accurate collection notes on past due accounts
Providing general supervision and training of a collection floor
Operating a collections database in a Windows-based operating system
Communicating professionally with consumers and team members
Coordinating supervisor duties
Evaluating and monitoring employees performance
Assisting with interviews
Implementing company policies and procedures
All other duties as assigned
JOB REQUIREMENTS:
As a Collections Supervisor with ProCollect, you must possess excellent negotiation, telephone communication skills, and an inner drive to succeed.
Additional requirements for the Collections Supervisor include:
Ability to thrive in a fast-paced quota-driven work environment
Available to work a rotating shift for collection floor coverage
Collection floor hours are as follows:
Monday - Thursday: 8:00am - 8:00pm
Friday: 8:00am - 6:00pm
Saturday: 8:00am - 3:00pm
Strong verbal and written communication skills to include phone etiquette in a professional collection environment
Goal oriented
Must meet daily, weekly, and monthly goals
Must be punctual and dependable
Required Experience:
Debt Collections: 3 years Minimum of verifiable Collections experience.