Collections Analyst II

Monday -Friday 7-4 or 8-5 (some flexibility within normal office hours)
AR Resolution Specialist
Works directly with customers,  Sales, Operations, and collections teams to identify and resolve issues preventing invoice payment.
This role investigates past-due invoices, corrects billing discrepancies, coordinates issue resolution, and partners with internal collectors to ensure timely payment with outstanding unpaid invoices.
Work with mutiple departments.

Qualifications
35 years of experience in AR, Billing, Customer Service, or Order Management
Strong problem-solving and analytical skills
Self-motivated and able to work independently with minimal supervision
Professional communicator with a customer-focused mindset
Inquisitive, detail-oriented, and results-driven
Ability to collaborate effectively across multiple functions and drive issues to resolution
High Volume
Systems
ERP Experience (Rental Result)
CRM (Salesforce)
AR Software (Emagia)
Excel and Microsoft Suite