Monday -Friday 7-4 or 8-5 (some flexibility within normal office hours) AR Resolution Specialist Works directly with customers, Xylem Sales, Operations, and collections teams to identify and resolve issues preventing invoice payment. This role investigates past-due invoices, corrects billing discrepancies, coordinates issue resolution, and partners with internal collectors to ensure timely payment with outstanding unpaid invoices. Work with mutiple departments. Qualifications 3 5 years of experience in AR, Billing, Customer Service, or Order Management Strong problem-solving and analytical skills Self-motivated and able to work independently with minimal supervision Professional communicator with a customer-focused mindset Inquisitive, detail-oriented, and results-driven Ability to collaborate effectively across multiple functions and drive issues to resolution High Volume Systems ERP Experience (Rental Result) CRM (Salesforce) AR Software (Emagia) Excel and Microsoft Suite
Numbers & Facts
Location
Houston, TX
Skills
Accounts Receivableunmatched
Analysis Skillsunmatched
Billingunmatched
Credit and Collectionsunmatched
Cross-Functionalunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Identify Issuesunmatched
Microsoft Excelunmatched
Microsoft Product Familyunmatched
Order Managementunmatched
Past Due Accountsunmatched
Problem Solving Skillsunmatched
Sales Operationsunmatched
Team Playerunmatched
Time Managementunmatched
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