Collections Analyst II

Job Title: Collections Analyst II

Location: Houston, TX

Pay Rate: $29.28/hr, W 2

Duration: 3+ Month Contract

Summary:

• Monday - Friday 7-4 or 8-5
• Works directly with customers, Sales, Operations, and collections teams to identify and resolve issues preventing invoice payment

Responsibilities:

• Investigate past-due invoices and correct billing discrepancies
• Coordinate issue resolution and partner with internal collectors
• Ensure timely payment with outstanding unpaid invoices
• Collaborate with multiple departments

Requirements:

• Minimum 3 years of experience in AR, Billing, Customer Service, or Order Management
• Strong problem-solving and analytical skills
• Self-motivated and able to work independently with minimal supervision
• Professional communicator with a customer-focused mindset
• Inquisitive, detail-oriented, and results-driven
• Ability to collaborate effectively across multiple functions and drive issues to resolution
• High Volume Systems experience

Preferred Skills:

• ERP Experience (Rental Result)
• CRM (Salesforce)
• AR Software (Emagia)
• Proficient in Excel and Microsoft Suite