Collections Analyst (Order-to-Cash)

A media services organization in New York, NY is seeking an OTC Collections Analyst to support a high-volume order-to-cash environment focused on collections, discrepancy resolution, and reporting. This onsite role offers the opportunity to work across a large advertising receivables portfolio and partner with cross-functional teams to help drive cash flow and maintain strong customer relationships.

About the Opportunity:

• Schedule: Monday to Friday
• Hours: 9am to 6pm
• Setting: Onsite

Responsibilities:

• Manage a large advertising collections portfolio and support the resolution of aged receivables.
• Contact customers through email and phone to pursue collection of outstanding balances and address payment issues.
• Research, identify, and resolve billing and payment discrepancies in coordination with internal teams and external partners.
• Prepare and analyze collection, aging, discrepancy, cash forecast, and related reporting for management review.
• Support month-end close activities, cash application follow-up, account reconciliations, and customer documentation requests.

Qualifications:

• At least 1 year of experience in Collections, Accounts Receivable, or a related Order-to-Cash function
• Bachelor's degree in Accounting, Finance, Economics, or a related field, or equivalent experience
• General knowledge of accounting principles
• Strong proficiency in Microsoft Excel and Word
• Strong communication, analytical, problem-solving, organizational, and interpersonal skills
• Ability to multitask, prioritize, work in a fast-paced environment, and meet deadlines

Desired Skills:

• Bilingual (English and Spanish)
• Experience with ERP systems, including SAP
• Collections experience in a media, advertising, or cable industry environment
• Experience working with enterprise-level organizations and high-volume data