Accounting, Accounts Receivable, Billing, Credit and Collections, Customer Relations, Customer Support/Service, Data Entry, Finance, Negotiation Skills, Past Due Accounts, Reconciliation, Service-Oriented Architecture (fka Distributed Object Architecture), Time Management
Collections Assistant
- Monitoring and Recording of Collections: Verify incoming bank and check payments and issue collection receipts in a timely manner. Ensure accurate and timely posting of transactions in the company's records
- Completion of Reminders and Collection Follow up: Monitor the Accounts Receivable (AR) aging report daily to identify and flag accounts for follow-up and escalation.
- Account Monitoring: Monitor the Accounts Receivable (AR) aging report daily to identify and flag accounts for follow-up and escalation.
- SOA preparation and Reconciliation: Prepare Statements of Account and computation of interest on overdue accounts for all assigned clients. Initiate regular reconciliation with key accounts.
- Inquiry Handling: Serve as the first point of contact for customer inquiries regarding their outstanding balances, and route complex disputes or payment negotiations to the Assistant Manager for Billing and Collections.
- Document Handling and Filing: Support back up and digitization of billing and collection documents to ensure accessibility during collection and support client inquiries
- Reporting Support: Support the preparation of supporting reports relevant to collection
Minimum Qualifications
- Education and Background : College graduate preferably major in Finance, Accountancy, Commerce or equivalent
- Work Experience : 1 to 2 years experience in relevant roles such as Data Entry, Accounts Receivable (AR) or Billing
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Inquirer Group of Companies