Collections Clerk

Collections Clerk

Location: Clifton, New Jersey

Employment Type: Full-Time

Compensation: $24.50 - $25.00 per hour (O/T Eligible)

About the Opportunity

A well-established organization is seeking an experienced Collections Specialist to join its Accounts Receivable team. This role is responsible for managing customer accounts, reducing delinquency, resolving billing issues, and maintaining positive customer relationships while supporting overall cash flow objectives.

Key Responsibilities

• Monitor and review assigned customer accounts, with a focus on delinquent balances and accounts exceeding credit terms or limits.

• Contact customers by phone, email, and written correspondence to ensure timely payment and compliance with credit policies.

• Maintain accurate account records, collection notes, and documentation within company systems.

• Evaluate and release orders based on account standing and sound business judgment.

• Research and resolve payment discrepancies, unapplied cash, pricing issues, tax variances, and other billing-related concerns.

• Negotiate payment arrangements and settlements when appropriate.

• Analyze customer accounts and communicate findings to management, sales teams, and customers.

• Promote electronic invoicing and automated payment methods to improve collection efficiency.

• Provide exceptional customer service and maintain professional communication across all levels of the organization.

• Collaborate effectively within a fast-paced team environment and assist with additional projects as needed.

Qualifications

Required:

• Minimum of 3 years of progressive collections experience, preferably in a first-party collections environment.

• Strong knowledge of accounts receivable, credit and collections procedures.

• Experience negotiating payment plans and resolving customer account issues.

• Excellent verbal and written communication skills.

• Strong attention to detail and organizational abilities.

• Ability to manage multiple priorities and meet deadlines in a fast-paced setting.

• Proficiency with Microsoft Office, particularly Excel and Outlook.

Preferred:

• Experience with ERP, billing, or accounting systems.

• Background in transportation, logistics, manufacturing, industrial services, or business-to-business collections environments.

• Experience with electronic invoicing and automated payment platforms.

What We're Looking For

The ideal candidate is a proactive, customer-focused collections professional who can balance business needs with relationship management. This individual will be highly organized, analytical, and comfortable working independently while collaborating across departments.

Apply today to join a growing organization where your collections expertise will make a direct impact on business success.

Please email resumes to: christine.kiernan@lhh.com

Benefits

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits,

EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type

of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by

law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements.

Pay Details: $24.50 to $25.00 per hour

Search managed by: Christine Senn

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.