The Collections Coordinator is responsible for working with Partners and clients in the monitoring, handling, tracking and collection of invoices and all matters relating to Firm's accounts receivable.
Essential Job Duties & Responsibilities
Monitor and track accounts receivable, review information for accuracy and ensure that all relevant information is correct and in accordance with departmental and Firm policies and guidelines
Work with Partners in the management of their accounts receivable, keeping them abreast of potential collection issues
Maintain contact with key personnel to resolve discrepancies and ensure prompt payment
Work cooperatively with the billing department to resolve issues with invoices submitted electronically
Research and analyze collection issues, coordinate with appropriate personnel to identify and resolve further aging of delinquent balances; contact clients according to Firm policy regarding accounts
Research and respond to inquiries and assist with resolutions in a timely manner
Perform analysis, identify and help to resolve exposures and issues, communicate findings to manager
Attend Partner meetings and weekly management meetings to review collection comments; review and update comments for reports distributed to Partners
Provide assistance to the Accounts Receivable team with research of unidentified cash
Assist with special projects as needed
Perform other duties as assigned
Education
Preferred
Bachelor's degree
Degree in Accounting or Finance
Skills and Experience
Required
2 to 4 years of collection experience in a professional services organization required
Ability to effectively present information verbally and in writing
Basic math skills: addition, subtraction, multiplication, division
Proficiency in MS Word and Excel
Familiarity with ARCS Collection Software or similar professional collection software
Strong attention to detail
Ability to maintain relationships with internal and external clients and effectively address concerns
Excellent analytical and problem-solving skills
Strong initiative and critical judgment skills with the ability to plan and complete daily activities with minimal direction
Can organize, prioritize, plan and multi-task work activities, with the ability to effectively meet deadlines in a high-pressure environment
Flexibility to adapt to all work situations and work varied hours
Preferred
Experience in a large law firm preferred
Salary Information
NY Only: The estimated base salary range for this position is $80,000 to $95,000 at the time of posting.
The actual salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location in which the applicant lives and/or from which they will be performing the job. This role is non-exempt meaning it is overtime pay eligible.