Collections Lead

Salary: $55K

Is this your perfect fit?

• Are you ready to step into a leadership role where you can guide a team while learning and growing as a manager?
• Do you enjoy balancing performance metrics, team coaching, and operational efficiency?
• Are you someone who thrives in a fast?paced environment where communication, accountability, and results matter?

If that describes you, we need to talk!

What your future day will look like:

• Oversee daily team operations by managing workflows, production volume, and overall performance.
• Monitor reporting and metrics to track results, identify trends, and provide updates to leadership.
• Coach and support team members to improve performance, address challenges, and drive accountability.
• Set goals and performance expectations based on department objectives and individual development needs.
• Identify opportunities for process improvements, risk reduction, and operational efficiency.
• Collaborate with internal departments and external partners to resolve issues and ensure smooth execution.

Benefits offered:

• Outstanding benefits package including health benefits and 401K

Type: Direct

To be a champion in this role, you will need:

• High school diploma required; additional education preferred
• Prior experience in a call center, collections, or operations?focused environment preferred
• Strong leadership potential with the ability to coach, motivate, and develop team members
• Proficiency in Microsoft Office and reporting tools
• Excellent communication skills with the ability to collaborate across teams and levels
• Organized, results?driven mindset with strong time management and problem?solving abilities

We know you are more than a resume and understand your next career move needs to be the right fit! If this is your first time considering Godshall as your trusted partner, welcome! Once you have applied, we will review your experience and skills. You will then hear back quickly with the next steps.
If you have already spoken with Godshall, please reach out to your recruiter. We will happily update your file and make sure we are considering you for all roles your experience and skills are a perfect fit for.
Godshall & Godshall Personnel Consultants, Inc. is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, status as a parent or protected veteran status.

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