Collections Processor

Job Details

Job Title

Collections Processor

Business Function

Corporate

Branch Name

Murphy-Hoffman Company

Date

10-06-2026

Job Overview & Essential Functions

Murphy-Hoffman Company, LLC is North America's largest Kenworth truck dealership group and leasing group. As MHC continues to grow, we have an opening for a Credit Specialist. The Credit Specialist is engaged in collection of customer trade receivable accounts. In addition to customer accounts, the Credit Specialist works with branches or third-party payers to resolve processing and payments issues.

• Communicates with customers by telephone and/or via e-mail to collect all open items on account.
• Updates the business system with real-time collection notes following discussions with account debtors.
• Evaluates customer payment receipts and attempts to collect delinquent accounts; may write collection letters; makes collection telephone calls or make recommendations for credit limit adjustments.
• Reviews accounts receivable aging to ensure accounts are reconciled and that all payments have been processed correctly.
• Works with branches or third-party payers to resolve processing issues.
• Prepares reports, as requested by manager, to provide update on payment status of past due accounts to keep Operations Credit Manager informed on past due accounts.
• Assists management in the approval of new business.
• Performs other duties as assigned by supervisor.

Qualifications

• Requires two or more years of account administration / collection experience.
• Excellent communication skills with an emphasis towards customer service.
• Must be detail oriented and have good organization skills.
• Requires knowledge of computer systems including Excel, Word, Outlook, and the Internet. Prior experience with AS/400 is desired
• Post-secondary education preferred.

Benefits

• Competitive Salary
• Medical, Dental and Prescription Insurance
• Disability and Life Insurance
• Paid Time Off program
• 401k and Profit Sharing with Employer Match
• Flexible Spending Account
• Internal Promotion Opportunities
• On the Job Training

About Us

MHC is an expansion of the original company, Ozark Kenworth, Inc. Ozark Kenworth started in Springfield, Missouri, in January 1975. Opening for business without a Parts or Service department and only three employees in a temporary facility. From there, the company grew and expanded. MHC is now a multi-state network of full-service diesel truck dealerships, leasing and rental operations, transport refrigeration locations, and a finance company which offers a complete array of finance and insurance services. We believe in fostering an environment that helps employees realize their full potential - a place where you can grow as a person and a professional.

Equal Opportunity Employer / Veterans / Disabled