Collections Representative

ISR PHYSICAL THERAPY OF HOUMA
  • Houma, LA
  • Full-time
7 days ago

Job Description

Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Dental insurance
  • Health insurance
  • Paid time off

We are seeking a detail-oriented and experienced Medical Collections Specialist to join our team. The ideal candidate will have a background in medical collections and a working knowledge of front desk operations in a healthcare setting.


Key Responsibilities:


Collections


  • Manage and follow up on outstanding patient, insurance, and attorney accounts to ensure timely resolution
  • Review and work aging reports to identify and prioritize delinquent accounts
  • Contact patients, insurance carriers, and attorneys regarding outstanding balances via phone, mail, and electronic communication
  • Negotiate and set up payment arrangements in accordance with office policy
  • Maintain thorough documentation of all collection activity and account notes
Front Desk Support


  • Assist with scheduling patient appointments and managing the appointment calendar
  • Verify patient insurance eligibility and benefits prior to appointments
  • Greet and check in patients in a professional and courteous manner
  • Collect co-pays, co-insurance, and outstanding balances at the time of service
  • Assist with billing inquiries and direct patients to appropriate resources
  • Perform general administrative duties as needed to support daily office operations
Qualifications:


  • Minimum 2 years of experience in medical collections or medical billing
  • Familiarity with insurance verification and claims processing
  • Knowledge of HIPAA regulations and patient privacy standards
  • Strong communication and organizational skills
  • Proficiency in medical practice management software and Microsoft Office
  • Ability to multitask in a fast-paced environment while maintaining accuracy and professionalism
Schedule:


Monday – Thursday: 9:00 AM – 6:00 PM


Friday: 8:00 AM – 5:00 PM

Numbers & Facts

LocationHouma, LA
Job TypeFull-time

Skills

  • Administrative Skillsunmatched
  • Billingunmatched
  • Calendar Managementunmatched
  • Claims Processingunmatched
  • Co-Paymentsunmatched
  • Communication Skillsunmatched
  • Credit and Collectionsunmatched
  • Dental Insuranceunmatched
  • Detail Orientedunmatched
  • Documentationunmatched
  • Establish Prioritiesunmatched
  • HIPAA (Health Insurance Portability and Accountability Act)unmatched
  • Health Insuranceunmatched
  • Healthcareunmatched
  • Healthcare Softwareunmatched
  • Insuranceunmatched
  • Insurance Claimsunmatched
  • Medical Billingunmatched
  • Microsoft Officeunmatched
  • Multitaskingunmatched
  • Negotiation Skillsunmatched
  • Operational Supportunmatched
  • Organizational Skillsunmatched
  • Past Due Accountsunmatched
  • Patient Assessmentunmatched
  • Patient Follow-upunmatched
  • Practice Management Softwareunmatched
  • Regulationsunmatched
  • Time Managementunmatched

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