COLLECTIONS REPRESENTATIVE

COLLECTIONS REPRESENTATIVE

LOCATION

Las Colinas, TX | Onsite

COMPENSATION & SCHEDULE

• Pay Rate: $17–$19 per hour

• Schedule: Monday–Friday, 8:00 AM–5:00 PM (1-hour break) or 8:30 AM–5:00 PM (30-minute break)

•  Start Date: ASAP

• Assignment Length: 3–4 weeks

• Employment Type: Temporary, W-2

ROLE IMPACT

CornerStone Staffing is seeking an entry-level Collections Representative for a short-term assignment in Las Colinas, TX. This position focuses on making outbound collection calls, following up on outstanding balances, and maintaining accurate records of customer interactions. Ideal candidates are dependable, professional on the phone, and comfortable handling repetitive calling tasks. Previous collections experience is not required.

KEY RESPONSIBILITIES

• Make outbound collection calls to customers regarding outstanding balances and past-due accounts.

• Communicate professionally with customers to discuss payment status and potential payment arrangements.

• Document call activity, customer responses, and account updates accurately.

• Follow established collection procedures while maintaining confidentiality and professionalism.

• Meet daily calling expectations and support the timely resolution of outstanding accounts.

MINIMUM QUALIFICATIONS

• High School Diploma or GED 

• Minimum of 1 year of in-person, face-to-face customer service experience in a retail, hospitality, banking, front desk, or similar customer-facing environment.

• Demonstrated job stability with a consistent employment history, reliable attendance, and a strong record of professional commitment.

• Strong verbal communication and basic computer skills, ability to complete the full onsite assignment, and successful completion of required pre-employment screening, including background verification and drug testing.

• Ability to work onsite in Las Colinas for the full 3–4 week assignment and successfully complete required pre-employment screening, including background verification and drug testing.

CORE TOOLS & SYSTEMS

• Telephone and outbound calling systems

• Customer account management or collections software

• Basic computer and data entry applications

PREFERRED SKILLS

• Previous experience in collections, accounts receivable, customer service, or call center environments.

• Strong attention to detail, organization, and follow-up skills.

• Ability to remain professional when handling sensitive or challenging customer conversations.

PRE-EMPLOYMENT REQUIREMENTS

• Candidates MUST successfully pass a drug screen and background check as conditions of employment.

LEGAL NOTICE

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