At Arbon Equipment, a Rite-Hite Company, your work makes an impact. We deliver industry-leading solutions that keep workplaces safe, productive, and efficient. When you join Arbon Equipment, you're not just selling or servicing equipment - you're building trusted partnerships with customers and growing your career with a company backed by the strength of Rite-Hite's global innovation.Knowledge, Skills & ResponsibilitiesKey ResponsibilitiesManage a designated portfolio of accounts receivable customers, ensuring timely collection of outstanding balancesMaintain accurate and detailed account notes, documenting all customer interactions and collection activitiesConduct outbound collection calls and emails to resolve past-due accounts and drive payment resolutionEngage in effective customer conversations to secure Right Party Contacts (RPCs) and Promises to Pay (PTPs)Build and maintain professional customer relationships while ensuring compliance with company policies and proceduresInvestigate and resolve invoice disputes, short payments, and billing discrepanciesCollaborate cross-functionally with Sales, Customer Service, and Billing teams to eliminate payment barriersIdentify and elevate high‑risk accounts or complex collection issues as neededResearch and resolve billing‑related inquiries in a timely and accurate mannerKnowledge & Skills RequirementsAssociate's degree in Finance, Business, or a related field preferred3+ years of experience in collections and billingStrong proficiency in Microsoft Excel and ability to work across multiple software platformsExperience with JD Edwards (JDE) ERP system is a plusExcellent organizational skills with strong attention to detailAbility to manage multiple priorities and meet deadlines in a fast‑paced environmentSelf‑motivated with the ability to work independentlyStrong written and verbal communication skills with a customer‑focused approachWhat We OfferAt Arbon Equipment – A Rite‑Hite Company, we take care of our people – because when you're supported, you can do your best work. Our benefits are designed to support your health, your future and your life outside of work:Health & Well‑being: Comprehensive medical, dental, and vision coverage, plus life and disability insurance. A robust well‑being program with an opportunity to receive an extra day off and more.Financial Security: A strong retirement savings program with 401(k), company match, and profit sharing.Time for You: Paid holidays, vacation time, and personal/sick days each year.Join us and build a career where you're supported – at work and beyond.Rite‑Hite is proud to be an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under federal, state, or local law. In accordance with VEVRAA, we are committed to providing equal employment opportunities for protected veterans. We are also committed to maintaining a drug‑free workplace for the safety of our employees and customers.#J-18808-Ljbffr